I Don’t Care: Educating Healthcare Consumers

 

On this episode of I Don’t Care, MarketScale healthcare industry contributor Kevin Stevenson, MBA FACHE, discussed the importance of educating healthcare consumers on the various options they have.

“People are becoming a lot more involved in their care and they’re able to access a wide variety of healthcare information,” Stevenson said.

The problem for consumers can be finding the right information and knowing who you can trust with your health. Stevenson gave his thoughts on the mass amount of information available to patients nowadays and how healthcare providers need to adapt.

Listen to I Don’t Care LIVE every Friday morning at 9:30AM CST to stay up to date with everything going on in the healthcare industry.

Follow us on social media for the latest updates in B2B!

Image

Latest

Energy
Buy, Build & AI: Your New Software Strategy for Energy Leaders
February 3, 2026

Energy companies are running into a hard truth: the old “buy vs. build” debate no longer fits today’s reality—especially as AI moves from experiment to expectation. A modern software strategy must now account for cloud-native, modular ecosystems, where open APIs, integrations, and AI-ready interfaces determine how quickly teams can launch, adapt, and scale. Early…

Read More
filmmaking
Lights, Camera, Authenticity: Why Trusting Your Voice Is the Most Radical Move in Filmmaking Today
February 3, 2026

The entertainment industry is at a crossroads, where questions of access, authorship, and technological disruption are reshaping who gets to tell stories—and how those stories get made. From the rise of AI-assisted tools to ongoing conversations about representation and gatekeeping, filmmaking today is as much about identity and equity as it is about craft….

Read More
AI in energy
May the Agentforce Be With You: AI in Energy Services
February 3, 2026

Generative AI has moved past being a shiny demo and into the messy reality of enterprise operations—where data lives in different systems, customers expect instant answers, and security teams (rightfully) say “prove it.” In energy services specifically, even small efficiency gains matter: many retail energy providers operate on thin margins, and operational blind spots—billing…

Read More
Energy billing
Nightmare on Revenue Street: Energy Billing Edition
February 3, 2026

Energy billing is one of those things most people only think about when something goes wrong—an unusually high charge, a missing bill, a surprise shutoff notice, or a rate plan that suddenly doesn’t make sense. With smart meters, more complex pricing options, and different rules in regulated vs. deregulated markets, even a small breakdown…

Read More