Faith Balaban with Montage Health

Faith Balaban, Human Experience Manager at Montage Health, shares how her team is leveraging AI and digital health innovation to elevate care and operational efficiency. From piloting ambient documentation tools like DAX to scaling remote patient monitoring, Faith highlights how Montage Health is addressing workforce burnout and improving patient outcomes. She discusses the growing role of automation in closing care gaps and enabling more time between caregivers and patients. Faith also reflects on the power of healthcare community, collaboration, and knowledge-sharing as key drivers of meaningful change across the industry.

Recent Episodes

Emergency departments across the U.S. are under unprecedented strain, with overcrowding, staffing shortages, and inpatient bed constraints converging into a throughput crisis. The American Hospital Association reports that hospital capacity and workforce growth have lagged, intensifying delays from arrival to disposition. At the same time, advances in artificial intelligence are moving from experimental to operational—raising…

Episode 4 of The Future of Patient Monitoring takes a step back from infrastructure and innovation to explore something deeper: the people behind the technology—and what they’ve learned through years of building smarter systems. Part of the Health and Life Sciences at the Edge podcast series, this conversation is led by Intel’s Kaeli Tully,…

As hospitals across the U.S. shorten length of stay and push more recovery into the home, families are increasingly left to manage complex care needs without formal training or support. Roughly one in five patients with chronic conditions like COPD or congestive heart failure is readmitted within 30 days—a cycle that costs the healthcare…