Go Paperless: Moving from a Manual to Electronic Tracking System

Many medical instruments are reusable, which has made tracking them through the sterilization process very important. These instruments often require inspection, maintenance, and sterilization to ensure maximum patient safety. Some healthcare facilities still track their instruments with paper and pen, exposing them to human error, credibility, time-consuming recalls, and boxes of archives that need to be stored. However, these challenges can be solved by implementing an electronic tracking system, which offers hospital administrators better control over patient safety and peace of mind.

But what are the experiences of people who have transitioned from using the manual tracking system to the electronic tracking system?

On today’s episode of ConCensis, host Gabrielle Bejanaro speaks with Arlene Bush, Team Supervisor for the U.S. Department of Veteran Affairs, and Marlin Minnis, National Conversion Manager at Censis, to compare the pros and cons of using a manual tracking system versus an electronic tracking system.

The trio discussed:

  1. Challenges associated with using a paper tracking system
  2. The experience of transitioning to an electronic tracking system
  3. Experiences with using Censis solutions and advice to other facilities still using the manual paper tracking method

“A tracking system is so critical for the department, as it makes the job easier when there is a need to quantify things in terms of compliance. Previously, when we used paper tracking, it was pretty daunting. Another disadvantage is the ease of losing patient files. The electronic tracking system has more pros than the paper system in terms of accountability, tracking, service, and ease of quantifying data,” explained Arlene Bush.

“I did not really grasp how daunting paper instrument tracking was before I started electronic instrument tracking. The electronic tracking system gave us more credibility and accountability. Most times, especially as a manager, with the paper system, you can make a decision with little or no information, which can come back to hurt you. However, with the electronic data, you can actually see what is happening from the data entry and make informed decisions. Electronic instrument tracking allows the SPD team to be more proactive and less reactive,” explained Marlin Minnis,

Arlene Bush is the Team Supervisor for the US Department of Veteran Affairs. She attended SUNY Canton, where she studied Small Business Administration and Management, and Piedmont Virginia Community College, where she studied Liberal Arts and Sciences. She has been in the sterile processing field for over 20 years.

Marlin Minnis is the National Conversion Manager at Censis. He earned a Bachelor of Science in Healthcare Management from the University of Maryland Global Campus. Minnis has worked with the U.S. Army as a Surgical Technologist for over 10 years. In addition, he worked with Materials Management Microsystems as the Director of Implementation and National Sales Executive for over 13 years before going to Censis Technologies, where he has worked for over 4 years.

Follow us on social media for the latest updates in B2B!

Image

Latest

pcp
PCP Attribution Analysis
May 22, 2025

Dr. Sam Ambewadikar, RVP and Medical Director at Anthem National Accounts, joins Brent to unpack the power of primary care attribution analysis—a tool he helped pioneer to spotlight the clinical and financial impact of members not having an established PCP. Drawing from his background as a practicing pediatrician and claims analytics leader, Dr. Sam shares…

Read More
sydney health
Sydney Health Demo
May 22, 2025

In this episode, Christina Firouztash, Executive Advisor of Digital Solutions at Anthem, gives a dynamic walkthrough of the Sydney Health app—Anthem’s flagship digital member experience. Christina showcases how Sydney delivers personalized, simple, and equitable navigation across benefits, including virtual care, pharmacy, financial transparency, and social services access. From contextual chatbots and ID card access to…

Read More
pharmacy
Pharmacy Part 1
May 22, 2025

In this episode, Brent chats with Katie Brennan, National Sales Director at CarelonRx, about making pharmacy benefits more accessible, consistent, and member-friendly. Katie spotlights Carelon new advanced home delivery model, which brings the pharmacy counter—and the pharmacist—into the member’s home. With fewer retail pharmacies offering extended hours and many patients lacking reliable transportation, CarelonRx is…

Read More
inclusive care
Inclusive Care
May 22, 2025

Sammy Gonzalez, Regional Vice President at Elevance Health, joins Brent for a deeply personal and impactful conversation on health equity and inclusive care. Sammy shares a powerful story of medical misdiagnosis tied to cultural assumptions, underscoring how bias—even unintentional—can hinder care quality. He highlights Elevance’s work to improve diversity in provider networks, enhance cultural competency,…

Read More