Great Tech, with Good Heart…Uber Health & DUOS Bring the Love

April 8, 2024
Brian Urban


Great tech with a good heart? Technology may not be the first word that screams compassion in healthcare, but two tech-driven companies seek to change that perception.

The latest episode of the Healthcare Rethink podcast explores the intersection of technology and compassionate care. Host Brian Urban welcomes Caitlin Donovan, the Global Head of Uber Health, and Karl Ulfers, the Co-Founder & CEO of DUOS, to find out how great technology is enhanced by a good heart. The conversation illuminates healthcare tech’s current and future state, particularly within Medicare and Medicaid services.

Uber Health and DUOS are reshaping healthcare access and delivery by leveraging technology to address the social determinants of health. This episode explores the challenges and triumphs of providing vital services like transportation and nutritional support and how these leaders are creating seamless connections between patients and the healthcare ecosystem.

Donovan’s journey through the complexities of healthcare tech reveals how Uber Health is optimizing supplemental benefits to drive better outcomes. Meanwhile, Ulfers shares DUOS’ mission to eliminate barriers for elder patients, ensuring they can navigate and engage with necessary healthcare services efficiently.

At a time when healthcare technology can feel impersonal, these industry leaders are proving that technology, powered by empathy and patient-centricity, can create a sustainable impact. Discover how Uber Health and DUOS are not just riding the wave of healthcare innovation but are steering it towards a more inclusive and effective future.


Recent Episodes

CtUC 2023 Trailblazers
View episode

CtUC 2023 Trailblazers are at the forefront of transforming hospital operations, particularly in sterile processing and logistics, as highlighted in a recent episode of the ConCensis podcast. The healthcare industry, driven by technological advancements and the need to improve patient outcomes, continuously seeks solutions to optimize processes and ensure compliance with health regulations—a challenge…

Healthcare IT Renovation
View episode

Given the rise of digital transformation demands and the persistent challenges of cybersecurity, a healthcare IT renovation project can be pivotal as industry leaders actively seek guidance on navigating these complex waters. Why now? What makes the current landscape ripe for a Healthcare IT Renovation Project, and how does one tackle such a monumental…

advancing health equity
View episode

During the 2024 HIMSS Conference, an annual highlight for digital health innovators, Dr. Bryan O. Buckley, the Health Equity Director at NCQA, shared transformative insights on advancing health equity in digital healthcare. This interview, conducted by Healthcare Rethink host Brian Urban, delves into the strategies that can reshape healthcare delivery through technology and equity….