Go Back

Making Collections Better Since 1938.

IC System is a nationally recognized debt recovery agency with over 85 years of national experience. IC System's debt collection solutions have helped thousands of clients recapture the revenue they’re owed while maintaining working relationships with debtors.

MarketScale

Business Services
Business Services Podcasts

Reflecting on a Career in Healthcare Collections, HFMA, and the Future of Healthcare Debt Recovery

April 7, 2023
client development
debt collection
HFMA
IC System
+more

Collections in general, but especially in the healthcare industry, require delicacy, patience, and intelligence, all while ensuring the company meets revenue goals and the client’s customer experience is cared for. IC System’s specially trained collections experts make this possible, from engaging in industry boards such as the Healthcare Financial Management Association (HFMA) and employing innovative tools as allowed by significant regulation.

On the newest episode of Closing the Books, a podcast by IC System, IC System’s  Bart Shea, VP of Client Development shares his personal journey in the industry, his passion for the HFMA, and his industry insights with host Gabrielle Bejarano.

The two discuss…

  • What Shea’s journey in the collections industry looked like
  • What the HFMA is and how to get involved
  • Where Shea see debt recovery going in 2023 and beyond

“It’s near and dear to my heart with making sure that our industry is up to speed on the changes in healthcare, whether that be from a compliance standpoint or just an actionable standpoint…but I think that the HFMA is truly one of the good vehicles that us as service providers…can actually have really good conversations with prospects that attend HFMA shows,” said Shea.

Shea has been with IC System for over two years as the VP of Client Development. He holds over two decades of experience in healthcare receivables management and previously spent time as the VP of Client Development – West for MedAssist and the National Director of Client Development for RevSolve, Inc. He is a HFMA Certified Revenue Cycle Representative (CRCR) and current President of the HFMA Arizona Chapter.

Recent Episodes

Rothman Index
View episode

The Origin Story of the Rothman Index – Episode 5

Hospitals collect enormous amounts of clinical data, yet preventable patient decline remains a persistent challenge. Over the past two decades, hospitals have invested heavily in early warning scores and rapid response infrastructure, but translating data into timely, meaningful action has proven difficult. As clinicians contend with alert fatigue and increasing documentation burden, a more…

Rothman Index
View episode

My Mother and the Story of the Genesis of the Rothman Index – Episode 4

Healthcare generates enormous volumes of clinical data, yet making sense of that information in real time remains a challenge. Subtle changes in vitals, labs, and nursing assessments often precede serious events, but when that information is fragmented across the medical record, emerging risks can go unnoticed. The central challenge facing hospitals today is not…

What the Future Looks Like if We Get It Right
View episode

What the Future Looks Like if We Get It Right

As the Patient Monitoring series concludes, the conversation shifts from today’s challenges to tomorrow’s possibilities. This final episode of the five-part Health and Life Sciences at the Edge series looks ahead to what healthcare could become if patient monitoring gets it right. Intel’s Kaeli Tully is joined by Sudha Yellapantula, Senior Researcher at Medical…

Launch Your Branded Show Today

Engage your audience with original, industry-specific content.

Book a Demo Talk to an Expert