Go Back

Making Collections Better Since 1938.

IC System is a nationally recognized debt recovery agency with over 85 years of national experience. IC System's debt collection solutions have helped thousands of clients recapture the revenue they’re owed while maintaining working relationships with debtors.

MarketScale

Business Services
Podcasts

Reflecting on a Career in Healthcare Collections, HFMA, and the Future of Healthcare Debt Recovery

April 7, 2023
client development
debt collection
HFMA
IC System
+more

Collections in general, but especially in the healthcare industry, require delicacy, patience, and intelligence, all while ensuring the company meets revenue goals and the client’s customer experience is cared for. IC System’s specially trained collections experts make this possible, from engaging in industry boards such as the Healthcare Financial Management Association (HFMA) and employing innovative tools as allowed by significant regulation.

On the newest episode of Closing the Books, a podcast by IC System, IC System’s  Bart Shea, VP of Client Development shares his personal journey in the industry, his passion for the HFMA, and his industry insights with host Gabrielle Bejarano.

The two discuss…

  • What Shea’s journey in the collections industry looked like
  • What the HFMA is and how to get involved
  • Where Shea see debt recovery going in 2023 and beyond

“It’s near and dear to my heart with making sure that our industry is up to speed on the changes in healthcare, whether that be from a compliance standpoint or just an actionable standpoint…but I think that the HFMA is truly one of the good vehicles that us as service providers…can actually have really good conversations with prospects that attend HFMA shows,” said Shea.

Shea has been with IC System for over two years as the VP of Client Development. He holds over two decades of experience in healthcare receivables management and previously spent time as the VP of Client Development – West for MedAssist and the National Director of Client Development for RevSolve, Inc. He is a HFMA Certified Revenue Cycle Representative (CRCR) and current President of the HFMA Arizona Chapter.

Recent Episodes

SafeHaven
View episode

Ripple of Change: SafeHaven with Melina Davis and Dr Ally Jaffee

At a time when the mental health of healthcare professionals is under intense scrutiny, the SafeHaven program emerges as a beacon of hope. With rising burnout rates among medical staff, the necessity for confidential support systems is more evident than ever. What are the barriers preventing healthcare professionals from seeking the help they need?…

employee health
View episode

Achieving Organizational Excellence is Possible by Promoting Employee Health and Mindfulness

Employee health and well-being have become a critical focus for organizations in today’s rapidly evolving workplace. With the increasing prevalence of chronic stress and burnout, especially in healthcare, the stakes are higher than ever. Research shows that  80% of chronic diseases are preventable, emphasizing the need for effective workplace health strategies. How can leaders create…

MSK populations
View episode

The Dynamic Duo Helping MSK Populations!

Discover how a dynamic duo partnered with innovative, value-based strategies to revolutionize care for MSK populations. As musculoskeletal (MSK) conditions like osteoarthritis and back pain continue to rise, innovative partnerships are vital to delivering effective, value-based care. Recent studies show that MSK conditions are among the leading contributors to disability in the U.S., highlighting…