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Optimizing Tech Integration Through Nurse Led Design. Part 1 of 2.

Healthcare providers are discovering how frontline clinicians shape smarter technology solutions that ease administrative burdens and improve patient care

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Healthcare providers are discovering how frontline clinicians shape smarter technology solutions that ease administrative burdens and improve patient care

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Verizon's Robin Goldsmith hosts Sara Donevant of the University of South Carolina College of Nursing and Bridget Searles representing IBM's Hybrid Cloud Transformation to discuss the challenges faced by nurses and how technology is starting to bridge some of the task gaps, enabling nurses to focus on the professional caregiving our society relies on.

Technology is starting to bridge some of the task gaps, enabling nurses to focus on the professional caregiving our society relies on.

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Healthcare
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More Healthcare Insights

Hospitals can meet antibiotic stewardship rules without a full-time ID hire

Hospitals can meet antibiotic stewardship rules without a full-time ID hire

Access TeleCare pharmacist Ashley Selby describes a telehealth antimicrobial stewardship model sized to each hospital's gaps. Joint Commission Standard MM.09.01.01 and 42 CFR 482.42 require a qualified physician and/or pharmacist leader, not a full-time hire, and a 14-study meta-analysis found telehealth stewardship cut antibiotic days of therapy without changing mortality.

  • 01Joint Commission Standard MM.09.01.01, in force since January 2023, requires a physician and/or pharmacist qualified in infectious diseases or stewardship to lead the program, and its committee note allows remote participation.
  • 02The Board of Pharmacy Specialties counts more than 2,380 BCIDP pharmacists nationally, while many small hospitals still assign stewardship to pharmacists without ID training.
  • 03A 14-study meta-analysis found telehealth stewardship raised guideline adherence and cut antibiotic days of therapy, but did not significantly change mortality.

Nov 9, 2026

Caris launches blood-based treatment response monitoring as Q3 revenue rises 27%

Caris launches blood-based treatment response monitoring as Q3 revenue rises 27%

Caris Life Sciences completed approximately 61,500 clinical cases in Q3 2026 and raised 2026 revenue guidance to $1.04-$1.05 billion. Caris Assure is now available for therapeutic response monitoring, and Caris Confirm, a minimal residual disease assay, is targeted to launch before year-end.

  • 01Caris said higher operating expenses were driven primarily by headcount-related costs, research and development investment and marketing.
  • 02Caris Assure is now available for therapeutic response monitoring, and Caris Confirm, a whole genome, tumor-informed assay for minimal residual disease, is targeted to launch before year-end.
  • 03Caris reaffirms its guidance for clinical therapy selection volume growth of approximately 20%.

Nov 8, 2026

Denials get a queue, underpayments just look like paid claims

Denials get a queue, underpayments just look like paid claims

Underpayments in healthcare revenue cycle operations lack the visibility of denied claims because they don't trigger alerts or queue workflows. Without dedicated ownership and line-level verification against contract terms, paid claims that fall short of their contractual amount pass through undetected.

  • 01Denial workflows activate on rejection events, but underpayments produce no event, leaving paid claims unverified by default.
  • 02The speaker says many provider groups lack line-level contract intelligence to check each paid line against the applicable terms.
  • 03Payment received and payment checked are separate tasks: one verifies acceptance, the other verifies correctness—and the second often has no assigned owner.

Nov 6, 2026

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About the Experts

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Healthcare
RG
Robin Goldsmith

Practice Leader, Healthcare, Insurance and Life Sciences

Verizon Business

At 18, Robin Goldsmith spent three weeks alone in a hospital. He describes the nurses as his lifeline, an experience he connects to his concern for the safety of healthcare workers. That personal history gives his conversations about staffing and workplace violence a reason beyond the technology itself. As Practice Leader for Healthcare, Insurance and Life Sciences at Verizon Business, Robin works on the connectivity behind virtual nursing, medical imaging, connected devices and care at home. His interviews bring clinicians and technology specialists together around what must work for patients and the people caring for them. His communication experience also includes voiceover work for Sony Music and Showtime. On Healthcare on Air, that background sits alongside conversations about network resilience, nurse-led design and digital access.

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