Self-Service Kiosks Could Be the Next Wave for Healthcare

 

Checking in at the doctor’s office or hospital could be as easy as applying a thumbprint, selecting your symptoms, and being seen by the doctor. Today on the Healthcare Podcast, host Shelby Skrhak sat down with Healey Cypher, CEO of Scottsdale-based ZIVELO to discuss how self-service kiosks being used in retail and quick service restaurants could revolutionize healthcare.

Already used in a growing number of quick-service restaurant chains, such as McDonald’s, self-service kiosks are introducing a new efficiency and accuracy into the QSR industry. “It puts employees back to helping prepare the food instead of simply taking orders,” Cypher said.

Cypher sees similar benefits possible in the healthcare industry: Self-service kiosks at doctor’s offices and hospitals can create better, more accurate and seamless experiences while ensuring security and fraud protection for healthcare providers.

“With kiosks, you can create these longitudinal experiences in healthcare,” Cypher said.

ZIVELO’s new healthcare kiosks, now in an early stage of production, address some of the common customer concerns such as their own patient security and ease of use. Biometric identification, for example, helps ensure the kiosk user’s identification and insurance information is accurately verified. Cypher said ZIVELO has used lessons learned from the quick service restaurant industry and applied those user interface lessons to healthcare.

“We’ve always felt there is a huge opportunity in healthcare, but within the past year we’ve seen a huge interest from healthcare pulling us into this vertical, saying there are all these challenges we’re trying to solve and now is the right time with this technology.”

For the latest news, videos, and podcasts in the Healthcare Industry, be sure to subscribe to our industry publication.

Follow us on social media for the latest updates in B2B!

Twitter – @HealthMKSL
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

Linda Shively
Turning Loss into Light: Linda Shively’s Mission to Help Others Heal
October 24, 2025

Sometimes life changes us in ways we never expected. Moments of loss, challenge, or transition can leave us wondering who we are now and what comes next. This episode of Crafted Journeys is about that quiet, powerful process of finding our way back to joy—one thoughtful step at a time. How do we begin again…

Read More
Bouvet Island
To the Edge of the World: The 3Y0K Bouvet Island DXpedition and Its Youngest Explorer
October 23, 2025

In February 2026, an international team of 24 amateur radio operators will embark on a bold mission to one of the most remote and inhospitable places on Earth—Bouvet Island. Among the world’s most isolated islands, Bouvet offers no harbor, no shelter, and no easy way in. Yet from this icy outpost in the South…

Read More
DXpedition
Icom Powers 3Y0K: Ham Radio’s Most Ambitious DXpedition to Remote Bouvet Island (Part 2)
October 23, 2025

Few places on Earth are as inaccessible—and as coveted by amateur radio operators—as Bouvet Island. Located in the South Atlantic, this uninhabitable rock has long been regarded as the “Mount Everest of DXpeditions.” According to the DXCC Most Wanted List, Bouvet ranks near the very top of sought-after contacts, making every attempt to activate…

Read More
DXpedition
Icom Powers 3Y0K: Ham Radio’s Most Ambitious DXpedition to Remote Bouvet Island (Part 1)
October 23, 2025

Bouvet Island sits at the edge of the world. It is frozen, uninhabited, and almost impossible to access. Fewer people have set foot there than in space. That level of remoteness is exactly what makes it so valuable to amateur radio operators. The island ranks tenth on ClubLog’s list of Most Wanted DXCC entities,…

Read More