Articles by tag: self-service

Revolutionizing Retail: The iPickup Point System Enhances the Returns Process

returns process

The iPickup Point system from Position Imaging is revolutionizing the e-commerce returns process by offering a seamless self-service solution. Customers begin by submitting an online return form and receiving a QR code, which they scan at the iPickup Point kiosk in-store. They then attach an “eye clip” to their returned item and place it […]

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Articles
How Self-Service Automation Can be the Key to Success

Key Points: Staffing or a lack, therefore, is a serious issue that makes managers wonder where everybody went to Kiosks technology helps with operations and customer experience. Self-service technology does not focus on replacing human effort but complementing it for the best business outcomes. Host Michelle Mooney spoke with Warren Dehan, President of Maestro PMS, […]

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Inspired Banking
Inspired Banking: Connecting with Your Customers Through Self-Service Banking

The advent of the pandemic changed a plethora of industries. While some fell behind, others evolved to meet the changes. Keith Lennard, an industry expert for over 12 years and the VP and Head of Software at Hyosung, knows all too well how adverse events might positively impact an industry. Specifically in this case, he […]

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Business Casual
Walmart Moves Forward at Scale with its Shopping Experience Redesign

The pandemic has drastically changed the way we shop, but Walmart already had plans to make changes before COVID-19. According to USA Today, the big-box store plans to roll out a brand new store design and app integration to over 200 locations. Inspired by airport wayfinding, the changes aim to manage large groups of people […]

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Healthcare
Self-Service Kiosks Could Be the Next Wave for Healthcare

Checking in at the doctor’s office or hospital could be as easy as applying a thumbprint, selecting your symptoms, and being seen by the doctor. Today on the Healthcare Podcast, host Shelby Skrhak sat down with Healey Cypher, CEO of Scottsdale-based ZIVELO to discuss how self-service kiosks being used in retail and quick service […]

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Streaming the Game: Transforming Sports Broadcasting in the Digital Era
February 20, 2024

The recent rise of streaming services over traditional terrestrial television has marked a significant shift in how audiences consume sports content. This evolution is propelled by advancements in digital technology and changing viewer preferences, emphasizing the need for a more immediate and interactive broadcast experience. The stakes are high, with platforms like Peacock streaming record-breaking […]

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marketing team’s AI journey
Kickstarting a Marketing Team’s AI Journey
February 20, 2024

A marketing Team’s AI journey is necessary and critical for the success of a brand’s overall mission and execution. In the latest episode of the Marketing AI Sparkcast, host Aby Varma sits down with Daniel Englebretson, CEO of Elynox and an adjunct professor at Wake Forest University and Elon University, to discuss the evolution […]

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behavioral finance
How Worldview Shapes Financial Decisions: Unveiling Behavioral Finance Insights
February 20, 2024

Untamed Ethos, hosted by Joshua Wilson of United Ethos Wealth Partners, examines the philosophical roots of financial decision-making, offering insights into behavioral finance. This episode features expert Robert E. Brooks, Ph.D., CFA, a Professor Emeritus at The University of Alabama, discussing how worldviews and upbringing influence financial choices. Dr. Brooks, known for his work […]

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