Self-Service Kiosks Could Be the Next Wave for Healthcare
Checking in at the doctor’s office or hospital could be as easy as applying a thumbprint, selecting your symptoms, and being seen by the doctor. Today on the Healthcare Podcast, host Shelby Skrhak sat down with Healey Cypher, CEO of Scottsdale-based ZIVELO to discuss how self-service kiosks being used in retail and quick service restaurants could revolutionize healthcare.
Already used in a growing number of quick-service restaurant chains, such as McDonald’s, self-service kiosks are introducing a new efficiency and accuracy into the QSR industry. “It puts employees back to helping prepare the food instead of simply taking orders,” Cypher said.
Cypher sees similar benefits possible in the healthcare industry: Self-service kiosks at doctor’s offices and hospitals can create better, more accurate and seamless experiences while ensuring security and fraud protection for healthcare providers.
“With kiosks, you can create these longitudinal experiences in healthcare,” Cypher said.
ZIVELO’s new healthcare kiosks, now in an early stage of production, address some of the common customer concerns such as their own patient security and ease of use. Biometric identification, for example, helps ensure the kiosk user’s identification and insurance information is accurately verified. Cypher said ZIVELO has used lessons learned from the quick service restaurant industry and applied those user interface lessons to healthcare.
“We’ve always felt there is a huge opportunity in healthcare, but within the past year we’ve seen a huge interest from healthcare pulling us into this vertical, saying there are all these challenges we’re trying to solve and now is the right time with this technology.”
For the latest news, videos, and podcasts in the Healthcare Industry, be sure to subscribe to our industry publication.
Follow us on social media for the latest updates in B2B!
Twitter – @HealthMKSL
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale
Latest
AI is Revolutionizing Event Technology in Ways That Will Transform How Attendees Experience Future Events
AI has been gradually changing the landscape of event technology at a very rapid pace. In an industry where staying ahead of technological trends is crucial, AI’s impact on marketing and event management has become increasingly significant. As witnessed in the rise of account-based marketing and enhanced personalization, AI is effectively reshaping how events […]
Transforming Our Relationships with Leadership and Social Flow with Tribute Founder Andrew Horn
Can relationships be transformed through leadership and social flow? Navigating the intricate web of digital relationships can be a tricky proposition. Tuesdays with Morrisey’s Adam Morrisey uncovers the transformative impact of emotional recognition in the workplace with Andrew Horn, the mastermind behind Tribute. This podcast edition unravels the story of a platform redefining how […]
IoT Security Solutions for the Safety of Connected Homes Requires Collaboration and Innovation
Since the introduction of smart devices, the world has increasingly become dominated by interconnected devices but IoT securitydemands are also growing. The “connected home” has shifted from what was once a futuristic concept to reality. With the global smart home market projected to reach $135.3 billion by 2025, the conversation around the security of these […]
