Revolutionizing Retail: The iPickup Point System Enhances the Returns Process

February 7, 2024


The iPickup Point system from Position Imaging is revolutionizing the e-commerce returns process by offering a seamless self-service solution. Customers begin by submitting an online return form and receiving a QR code, which they scan at the iPickup Point kiosk in-store. They then attach an “iClip” to their returned item and place it on a smart shelf, where the return is instantly recognized and processed. This innovative approach simplifies returns, offering instant exchanges, in-store credits, or refunds, marking a significant leap toward enhancing customer satisfaction in the retail industry.

Recent Episodes

visitor management systems
View episode

As workplaces evolve into hybrid environments, the urgency to replace traditional paper logbooks with advanced digital visitor management systems has become a critical focus for organizations aiming to bolster security. The reliance on outdated methods poses significant security risks, a concern highlighted by increasing incidents of unauthorized access and data breaches globally. This pressing […]

access control
View episode

As businesses increasingly lean on technology to enhance security and operational efficiency, the topic of access control has surged to the forefront. This rise is particularly driven by advancements in mobile credential technology—a shift from traditional physical credentials to digital solutions hosted on personal devices like smartphones. The growing ubiquity of smartphones and heightened […]

View episode

In remote and disaster-prone areas, the rapid deployment of Internet of Things (IoT) technologies coupled with artificial intelligence (AI) has opened new vistas for emergency management and community safety in smart cities. These leading IoT deployments, highlighted at the recent announcement of the IDC Smart Cities Awards winners, solidified the role that edge computing […]