Skip to content
‹ Back to IndustriesHealthcare

The Future of High-Tech Healthcare

Over the past two years, the healthcare industry has experienced significant changes in how, when, and where it utilizes technology. In addition, the way patients perceive and want to interact with the healthcare system has undergone a dramatic shift. In this “Health and Life Sciences at the Edge” podcast, host Michelle Mooney talks with Alex…

This story was produced through MarketScale. See how Healthcare teams put it to work with Executive Thought Leadership.

Promoted content from Intel on MarketScale.

·
Share

Free workspace

Turn your Healthcare expertise into content.

Record interviews, organize footage, and write with AI on a free trial of the MarketScale platform for qualifying companies. No demo required, no credit card.

Try it Free

Over the past two years, the healthcare industry has experienced significant changes in how, when, and where it utilizes technology. In addition, the way patients perceive and want to interact with the healthcare system has undergone a dramatic shift. In this “Health and Life Sciences at the Edge” podcast, host Michelle Mooney talks with Alex Flores, head of Intel’s Global Health Solutions vertical, about the causes and trends driving these changes.  

“I believe three things are behind the changes we’re seeing,” says Flores. “The healthcare industry is moving at pandemic-speed; there’s been an accelerated investment in and adoption of artificial intelligence (AI); and patient expectations have evolved.” 

The pandemic forced healthcare leaders to quickly digitize many aspects of the system so care could be delivered outside the traditional four walls of clinics and hospitals. This increased the adoption AI, with more than 84% of healthcare leaders surveyed saying they expect widespread AI adoption within five years. 

Patients have come to expect healthcare to be more personal, convenient, and flexible. “The resulting ‘hybrid care models’ have created a demand for additional compute, security, data storage, and analysis, particularly in hospitals” says Flores.  

Tech and data-driven hospitals (Smart Hospitals) are employing extensible tech frameworks that enable workflow agility across healthcare partners, providers, and systems. “In today’s digital-first world,” says Flores, “Smart Hospitals are significantly increasing connectivity, intelligence and automation. Ultimately, these lead to improved care models and workflow efficiencies.” 

Intel’s superpowers – AI, ubiquitous computing, pervasive connectivity, edge to cloud infrastructure – are particularly relevant to healthcare due to the sheer amount of data generated by the healthcare system. “It’s estimated that healthcare produced about 30% of the world’s data produced worldwide,” says Flores, “but only 5% of that data gets analyzed.” This points to the need to enable more analytics at the “intelligent edge” in hospitals and clinics.  

Looking to the future, Flores is excited about how digital technologies can revolutionize the healthcare industry. In particular, he points to the concept of the “digital twin,” which allows a comprehensive and predictive model of a patient. to be generated by aggregating and coupling data with real-time information. “The digital-twin can also be applied to physical hospitals and allows stakeholders to review how implementing innovative solutions would impact operational efficiencies.”  

“The bottom line,” says Flores, “is that in order for the healthcare industry to truly transform, it will need to embrace technology and dedicate itself to improving the patient journey.” 

Connect with Alex Flores on LinkedIn 

To learn more about Smart Hospitals, visit Smart Hospital 

Follow @IntelHealth on Twitter  

Subscribe to this channel on Apple Podcasts, Spotify, and Google Podcasts to hear more from the Intel Internet of Things Group.

Intel

Part of this channel

Intel

Silicon and AI platforms powering enterprise and edge compute.

Visit the channel

Your experts belong here

Every story in MarketScale Healthcare starts with a company putting its clinicians, service-line leaders, and field engineers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Service-line buyers vet vendors quietly, and your clinicians become the proof they find while doing it.

Book DemoSee how it works15 minutes, straight to a calendar.
B2B Weekly

The week in Healthcare, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Healthcare: are you visible to AI?

Before they reach out, Healthcare buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free Trial

You just read one Healthcare expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your clinicians, service-line leaders, and field engineers into the articles, video, and social content Healthcare buyers are searching for. Start a free trial and see it with your own people. For qualifying companies, no credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What your free trial includes

Hands-on access to the MarketScale platform
Media requests to your crowd, remote recording, AI writing tools
No demo required. No credit card.
For qualifying companies. Company confirmation required.

More Healthcare Insights

Denials get a queue, underpayments just look like paid claims

Denials get a queue, underpayments just look like paid claims

Underpayments in healthcare revenue cycle operations lack the visibility of denied claims because they don't trigger alerts or queue workflows. Without dedicated ownership and line-level verification against contract terms, paid claims that fall short of their contractual amount pass through undetected.

  • 01Denial workflows activate on rejection events, but underpayments produce no event, leaving paid claims unverified by default.
  • 02The speaker says many provider groups lack line-level contract intelligence to check each paid line against the applicable terms.
  • 03Payment received and payment checked are separate tasks: one verifies acceptance, the other verifies correctness—and the second often has no assigned owner.

Nov 6, 2026

A zero-paid claim line is not automatically an underpayment

A zero-paid claim line is not automatically an underpayment

A zero payment on a claim line isn't automatically an underpayment; contract terms, particularly packaging rules, determine whether zero is correct. Chasing unsupported findings damages credibility with payers and weakens the position of legitimate disputes, so revenue cycle teams must verify the full contract terms and effective dates before treating any payment difference as a finding.

  • 01When a contract packages add-ons into the primary procedure, the add-on line may legitimately show zero payment because it is folded into the primary procedure reimbursement.
  • 02Pursuing payment differences that lack contract support burns credibility with payers and can weaken the team’s position on later disputes, including valid ones.
  • 03Always verify the complete contract terms, fee schedules, carve-outs, amendments, and the specific version in effect on the date of service before treating a payment variance as a recoverable underpayment.

Nov 6, 2026

A clean, paid, closed claim can still be short of the contract

A clean, paid, closed claim can still be short of the contract

Practices can receive payment on closed, clean claims that still fall short of negotiated contract amounts because billing ends at coding, submission and posting, while no role owns checking whether payer payments match fee schedules. The speaker argues that contract-level payment review is a separate, complementary function that compares closed claims to contract terms and, run continuously, helps surface shortfalls in time to act within timely filing windows.

  • 01Correctly coded and billed healthcare claims can still result in underpayment.
  • 02Check closed-claim payments against contract terms to find underpayments.
  • 03Discrepancies in claim payments can persist despite adherence to billing protocols.

Nov 6, 2026

Explore More Healthcare Insights

Read more expert perspectives from across Healthcare.

Browse Healthcare Hub

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Healthcare and beyond.

Book a Demo

Or call us. No forms required. We pick up. 214-945-2512