Using Quality Data for Education and Training

Sterile processing departments are persistently understaffed with high turnover which leads to higher defect rates. These defects have serious impacts on patient safety and are the third leading cause of operating room delays.

So how can SPD leadership get actionable data they need to make impactful changes that will significantly improve sterile processing outcomes and help lower defects?

On today’s episode of the ConCensis Podcast, host Gabrielle Bejarano speaks with Stewart Pillow, Senior Program Coordinator at VCU Health, and Shamu Anthony, SPD Education Coordinator at VCU Health, about the significance of using quality data for education and training, and their experience using CensisAI², to gain insights to streamline operations and make better, data-driven decisions faster.

Bejarano, Pillow, and Anthony discussed:

  1. The experience of transitioning to using CensisAI² to better see quality data
  2. Using quality data for education and training
  3. Impact of AI tools on productivity and quality

“Previously, we relied on a data analyst to maintain the dashboard for our quality data. However, CensisAI² is great because it reduces the time required to fill, sort, and represent data. In addition, it is easier to access and use. Using CensisAI² can help us trace back quality performance in the past to make future predictions of performance, which can guide the decision of what training to include for our staff. CensisAI² is helping to bridge the gap between productivity and quality. Data that used to take months to make sense of has now become available at a click of a button. This has created a more efficient and sustainable workflow,” explained Pillow.

“Most times, we have lots of new staff and travelling staff. As a result, using CensisAI² has helped me identify key areas of focus during training programs. It also helps to identify what instructions or reminders the staff needs, which helps to optimize consistent productivity across the board to get quality results, regardless of the shift or the number of trays we need to process.” said Anthony.

Stewart Pillow is the Senior Program Coordinator at VCU Health. He earned a Standard Diploma from Varina High School and a Bachelor’s Degree in Business Administration and Management from ECPI University.

Shamu Anthony is the SPD Education Coordinator at VCU Health. She oversees the education for sterile processing. She identifies areas that require more education with CensisAI² and ensures the training is tailored to address these areas.

Follow us on social media for the latest updates in B2B!

Image

Latest

AI in content marketing
Generative AI in Content Marketing: Why Creativity & Authenticity Will Make it Work
July 11, 2024

Will 2024 be known as the year AI made waves in content marketing? It sure seems so, with recent AI-driven ads from Toys R Us and Under Armour generating significant buzz online. Not just this: Despite having no official ties to the brand, a mock Volvo ad created entirely by AI has also gone…

Read More
Hiring Made Human: Hiring When You’re a Start-Up
July 11, 2024

The challenges of hiring for a startup have become more pronounced these days than ever. With technological advancements and evolving market demands, startups must be agile and strategic in their hiring practices to ensure success. According to some studies, nearly 90 percent of startups fail, with a significant factor being the inability to attract…

Read More
Focus on the Customer
Fifth Inning – Focus on the Customer
July 11, 2024

In a compelling narrative by Jesse Cole, the Savannah Bananas, a baseball team known for its unconventional approach, has declared advertising dead. Cole emphatically asserts that while advertising may attract customers, it is the fan experience that fosters lasting loyalty. In a bold move, the Savannah Bananas have eliminated all forms of advertising at…

Read More
Dr. Mark Manera talks Trucking Industry
The Trucking Industry Needs a Fitness Overhaul to Jumpstart a Trucking Health Revolution
July 11, 2024

With the trucking industry seeing many changes that prioritize efficiency and productivity, the health of truck drivers has increasingly peaked as a critical concern. With life expectancies for truck drivers averaging 16 years less than the general population, there is an urgent need to address health issues within the industry. Recent initiatives, like the…

Read More