Listen: Keeping the Humanity in Hospitality with Dr. Carl P. Borchgrevink of Michigan State University

 


For any tourist, from a simple cross-state road-trip to an international expedition, technology has only made our lives easier when it comes to booking and spending a night in a hotel. But for people like Dr. Carl P Borchgrevink, Director of The School of Hospitality Business at Michigan State University, he worries that too much technology will make the hospitality industry lose it’s human touch; to avoid the deterioration of hospitality culture, Dr. Borchgrevink is taking things into his own hands and helping instill those values in today’s students.

“That’s what we are all hungry for as educators, we want to share what we know and demonstrate how we can be useful,” Borchgrevink said. Today, he joins us on the Hospitality Podcast to discuss tech in the hospitality industry, as well labor shortages and teaching the next generation of hospitality business owners.

Follow us on social media for the latest updates in B2B!

Twitter – @HospitalityMKSL
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

cargo theft
Beyond Cargo: Protecting Drivers, Assets, and the Bottom Line with AI
December 6, 2024

In the first half of 2024, cargo theft in the United States surged by 49% compared to the same period in 2023, with an average loss per incident of $115,23, according to an August 2024 report by Overhaul. Freight hubs and urban centers like California and Texas remain hot spots, exposing long-standing gaps in supply…

Read More
Stadium Security
From Gates to Game Time: Lessons in Proactive Stadium Security
December 6, 2024

Safety sells—and 69.3% of fans are buying in. According to the National Center for Spectator Sports Safety and Security, nearly three out of four eventgoers factor security into their decision to attend, and many are willing to pay extra for peace of mind. For those charged with event and stadium security, this isn’t just a…

Read More
Perimeter Security
Beyond the Fence: Proactive Perimeter Security with Video Analytics
December 5, 2024

Your facility’s perimeter is not just a boundary—it’s the first line of defense against potential threats. If you manage security for a corporate headquarters, manufacturing site, transportation facility, or university campus, you have felt the pressure to get ahead of those looking to do harm. We talk with your colleagues every day and they live…

Read More
AI in Physical Security
AI in Physical Security: Expert Success Stories Dispel Falsehoods
December 5, 2024

The fall of 2024 raises security concerns around events public and private. Increased foot traffic and high-profile events including an election make it harder to maintain a secure environment, especially in busy places like schools, universities, public gathering spaces/events, and healthcare facilities. Every day, security teams face the task of identifying and responding to threats…

Read More