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Listen: New Technology at TRS Hotels Gives Guests a Personalized Experience

The Spanish-owned brand TRS Hotels introduced a new portal software at their hotels that connects guests directly with housekeeping, butlers and hotel restaurants. With the middle-man out of the equation, guests can now order anything from a drink at the bar to fresh pillows for their room right from their phone or laptop.

This story was produced through MarketScale. See how Hospitality teams put it to work with Executive Thought Leadership.

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Listen: New Technology at TRS Hotels Gives Guests a Personalized Experience


The Spanish-owned brand TRS Hotels introduced a new portal software at their hotels that connects guests directly with housekeeping, butlers and hotel restaurants. With the middle-man out of the equation, guests can now order anything from a drink at the bar to fresh pillows for their room right from their phone or laptop.

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Meet in The Lobby - Meet The Hosts!

Meet in The Lobby - Meet The Hosts!

Lindsay Garbacik is associated with Avendra, a company in the hospitality industry. The article introduces the hosts of 'Meet in The Lobby'.

Jul 29, 2026

What every operations leader can learn from a resort evacuation

What every operations leader can learn from a resort evacuation

A massive fire at a Dominican Republic resort resulted in the evacuation of 1,700 guests, underscoring the importance of effective crisis management. This event provides valuable insights for operations leaders in various fields. The incident highlights the need for preparedness and the ability to handle emergencies efficiently.

  • 01Efficient crisis management is crucial in emergencies.
  • 02Preparedness and quick response can prevent chaos.
  • 03Lessons from such incidents are applicable across industries.

Jun 20, 2026

HITEC 2026: Revinate's Ivy automates up to 80% of routine guest inquiries

HITEC 2026: Revinate's Ivy automates up to 80% of routine guest inquiries

Revinate launched Ivy at HITEC 2026, a decision-intelligence layer that automates up to 80% of routine guest inquiries across its hospitality platform. The launch exemplifies the broader shift toward agentic AI in hospitality, with both property-side and online travel platforms deploying autonomous systems to handle guest interactions and reduce labor costs. Hotel operators are now evaluating where in the guest journey—pre-arrival, on-property, or post-stay—to prioritize AI automation.

  • 01Revinate launched Ivy at HITEC 2026.
  • 02Ivy automates up to 80% of routine inquiries.
  • 03It enhances decision making within Revinate's platform.

Jun 17, 2026

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