What Hotels Are Doing to Stay Fresh in 2019

Hospitality is one of the most innovative industries in modern day. The sector has seen gradual but consistent growth in the last decade, and that trend will likely continue. Since supply is high, so is competition, which drives much of the evolution currently taking place. The new trends manifest themselves in various areas, but two have the opportunity to be the winners of 2019.

The hotel lobby is less lobby and more living room these days, offering both privacy and engagement with others, or the best of both worlds. Operating as the heart of the hotel, the lobby is a place to not only connect gadgets, but also connect to other guests or those with whom people are traveling with. Interior design is trending toward homey but useful, and the environment feels more open but with plenty of hideaway areas. Eco-friendly potted plants in lieu of permanent dividers are often used to create these nooks to allow for intimacy in the midst of utility. These personalized environments usually also cater to the desire to explore, in essence revolutionizing the lobbies of the past.

While home-away-from-home drives the living room-lobby movement, the opposite appears to have birthed this next trend. It seems pointless to travel without soaking up some local color. Even when visiting a city for business, a little pleasure can rejuvenate the business traveler. That is why hotels of today are integrating the guest experience with the local culture. The thinking behind this innovation is in part that that the local touch can create a unique ambiance for guests, regardless of their purpose for the hotel stay. The hotel is becoming a pivotal piece of an overall experience for its guests, offering spa services and lending gadgets to guests in need. Many new hotels are partnering with local businesses and artists to construct a miniature version of the city and all its character.

Hotels will likely continue to have slow but steady growth on paper, but the industry is evolving at lightning speed when it comes to design and amenities. With millennials as the most frequent visitors, experience is everything for the hotel who wants to succeed. And while technology is central to much of the modern hotel upgrades, the driving force is less tech-oriented and more personalized for some of today’s trends.

For the latest news, videos, and podcasts in the Hospitality Industry, be sure to subscribe to our industry publication.

Follow us on social media for the latest updates in B2B!

Twitter – @HospitalityMKSL
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

Safer Cities: How Milestone and Axis are Shaping Urban Safety
Safer Cities: How Milestone and Axis are Shaping Urban Safety
November 10, 2025

In the latest episode of Beyond the Pavise, host Blaine Bowman is joined by two public safety veterans—Chris Shearer from Milestone Systems and Dean Cunningham from Axis Communications—to explore how technology is transforming the future of urban safety. With decades of combined experience in law enforcement, Chris and Dean now help cities harness video,…

Read More
GEO
From SEO to GEO: How LLMs Are Changing Brand Discovery
November 10, 2025

This episode of the Marketing AI SparkCast features Aby Varma, founder of Spark Novus, a strategic partner to marketing leaders adopting AI responsibly. Aby is joined by Todd Sawicki, CEO and co-founder of Gumshoe, an emerging platform built to help brands understand what large language models (LLMs) think about them and how to act on…

Read More
How BMS CAT Restored a Hotel After a 2-Alarm Fire
How BMS CAT Restored a Hotel After a 2-Alarm Fire
November 5, 2025

When a two-alarm fire broke out at a large hotel, swift action was critical to minimizing damage and disruption. BMS CAT responded in under 45 minutes, arriving on-site to assess the situation and begin stabilizing the property. This immediate response helped protect the building from further loss. That same night, the local BMS CAT…

Read More
Johnnie Akin
From Deloitte to Startup CEO: Johnnie Akin on Risk, Faith, and Reinvention
November 5, 2025

Success today looks different—defined less by stability and more by the freedom to adapt and evolve. Professionals across industries are reimagining their careers, moving away from predictable ladders toward paths that reflect purpose and balance. What once meant climbing steadily toward partnership or promotion now often means taking bold pivots or pursuing second acts…

Read More