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IBM CEO: “I believe [AI] is Going to Infuse Every Enterprise.”

IBM's Chairman and CEO Arvind Krishna believes artificial intelligence will become integral to all enterprises in the coming century, unlocking vast opportunities for data utilization. He compares AI's impact to that of electricity in the last century, emphasizing its potential to transform processes and enhance human capabilities efficiently.

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By Industrial Iot · AiArvind KrishnaBloombergData Collection
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IBM CEO: “I believe [AI] is Going to Infuse Every Enterprise.”

Key takeaways

01

AI is expected to be as transformative in the 21st century as electricity was in the 20th century.

02

IBM envisions AI as a tool to augment, not replace, human intelligence by handling mundane tasks.

03

Arvind Krishna sees AI as essential for leveraging the full potential of data across enterprises.

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IBM Chairman and CEO Arvind Krishna says artificial intelligence is the future to unlocking a growing demand for data for the next century. Watch below to hear more of Arvind Krishna’s thoughts on the future of AI and the potential impact it could have on the business community as a whole.

“I believe [AI] that is going to infuse every enterprise [and] every process in this century.”

Krishna: So if you think about AI, I’ll begin with a bit of catch phrase, the same way as electricity helped electrification at the turn of the last century, I believe that is going to infuse every enterprise [and] every process in this century. So now that said, let’s talk about making it real. Here is the only tool we know that can really help unlock insight from all the data we collect. So when we think about improving the service for our own customers, when we think about improving operations inside the enterprise, when we think about maybe covid-19 vaccinations happening at a rate we’ve never seen, it is what helps make all of that happen. So you take that thinking. I’m really excited about open source.

500 million lines of code all collected so that we can train AI to help write code itself or programming. But imagine how much productivity that’ll unlock all you think about our auto rescue, our technology to help gather data from wherever it may reside across public clouds. These are all examples of how it really comes to life, but really helps unlock and delight and users. And I think about AI let’s unlock a little bit. That is a salesperson. They sit there and they’re trying to see what is happening to their client and Salesforce maybe. And I can look at that and say, hey, this opportunity is progressing. What should I add into that opportunity to delight the client even more? Who else should I work with inside the enterprise in order to go back? That’s what I really helps augment human intelligence. And I use the word does doesn’t replace but takes away the mundane tasks.

*Bloomberg contributed to this content

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About the Experts

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Industrial Iot
AK
Arvind Krishna

Chairman and CEO

IBM

Arvind Krishna is the Chairman and CEO of IBM. He focuses on the company's overall business strategy and its role in advancing artificial intelligence technology.

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