Predicting the Unpredictable With Data

 

Our society has been moving in a more digital direction for years, but 2020 kicked us into high gear when it came time to finding new digital solutions for work, education, socializing, and entertainment. With the forced digital transformation of many companies, we’re seeing a strong emergence of certain technologies and practices. Overall the ‘value of data’ has increased to many companies. Artificial Intelligence (AI) and Machine Learning (ML) in particular have come into focus for many as what is “next up” for advancement.

TC Riley, host of Diving Into Data, shared his top tips and tricks that illustrate that AI and ML span many levels and that you don’t need experts to implement these techniques.

Set a Defined & Simple Goal

Riley explained that your project should have a very simple, focused goal. He says that one of the easiest ways to derail an AI or ML project is by trying to tackle too much on your first attempt. Make each goal achievable and clear.

Work Toward an Impactful Result

That being said, you also need to ensure that simplicity doesn’t result in a watered-down expected result. Riley urged listeners to work for something that will have a measurable impact, and to ensure you’re looking at a core competency of your business. Your efforts should always produce actionable results.

Clean Your Data

Riley explained that ML is an incredible tool, but the opportunities it provides for data analysis are only as good as the data inputs. Take enough time to properly clean and refine your data before launch.

Avoid “Scope Creep”

He warned that analysis projects do tend to creep outside their initial scope. Make sure you stick to the predefined goal and project scope. There will be more time for future projects down the road.

According to Riley, “If you’re a business leader control what you can control. The biggest requirement to me of a business leader right now and what they can do, is understanding data and being able to make informed decisions with any and all external factors that may be into play. You need leaders who are able to appreciate the data, but also appreciate what the data can’t show or the unpredictable elements of that data,” Riley said.

Catch up on all episodes of Diving Into Data!

Diving Into Data with TC Riley

Follow us on social media for the latest updates in B2B!

Image

Latest

Salesforce
When Building Beats Buying: A Smarter Approach to Salesforce Decisions at CG Infinity
February 1, 2026

Salesforce offers a broad ecosystem of tools and integrations, giving organizations flexibility but also introducing constant decisions about when to buy, build, or customize. The strongest strategies apply discipline to those choices, ensuring specific requirements are met without adding unnecessary cost or complexity. That balance is a hallmark of how Mike Reeves, Vice President…

Read More
business
How Thoughtful Experience Design Leads to Better Business Outcomes
February 1, 2026

Salesforce gives organizations the ability to automate marketing, personalize outreach, and manage leads at scale—but those benefits only materialize when complex capabilities are implemented cohesively. Through its Salesforce Practice, CG Infinity brings together Marketing Cloud capabilities—including Email Studio, Automation Studio, and Journey Builder—alongside dynamic content, Cloud Pages, and third-party lead integrations. By designing these…

Read More
client
One Team, Shared Goals: Inside CG Infinity’s Client Philosophy
January 31, 2026

Successful Salesforce initiatives rely on alignment as much as technology. When partners stay focused on delivery rather than shared priorities, projects risk meeting technical requirements without achieving real business success. The strongest outcomes come from teams that treat client priorities as the foundation for every decision. That mindset defines how Meagan Diegelman, Principal at…

Read More
Salesforce
Salesforce Works Best When Informed Judgment Comes First
January 31, 2026

Salesforce can be a powerful growth platform, but its complexity can put inexperienced organizations at a disadvantage. Without strong in-house expertise, leaders may struggle to assess recommendations, push back on unnecessary scope, or determine whether proposed solutions truly support business outcomes. Over time, this can lead to overbuilt systems, excess cost, and decisions driven…

Read More