Winning Is A Habit

Get ready for a pep talk, folks! The days of easily replacing sales talent are gone, and we must do more with less—less people, less time. Picture this: a changing landscape, a time crunch, and staffing challenges. But fear not! Just like Vince Lombardi, the legendary coach who turned a team of average players into NFL champions, we can transform our dealership. We’re not always blessed with an all-star team, but as leaders, it’s our job to develop and motivate our people. Let’s shift our mindset, hone our skills, and become the innovative coaches our dealership needs. Take a hard look in the mirror and ask yourself, “Am I giving my salespeople 100%?” We need to invest our time in them, set attainable goals, and use those goals to motivate instead of intimidate. No more relying on hope or last-minute fire sales to reach our targets. Let’s maximize our resources, work with our team’s strengths, and eliminate the excuses. We may not have the most talented players right now, but with dedication and innovative coaching, we can build a championship team. Game on!

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Whole Health Index
May 22, 2025

Dr. Sam Ambewadikar returns to break down Anthem’s Whole Health Index (WHI)—a powerful tool that distills medical, social, environmental, and behavioral data into a single score (0–100) to identify members most at risk. By surfacing factors like transportation deserts, housing instability, or food insecurity, WHI enables Anthem care managers and advocates to proactively match members…

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PCP Attribution Analysis
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Dr. Sam Ambewadikar, RVP and Medical Director at Anthem National Accounts, joins Brent to unpack the power of primary care attribution analysis—a tool he helped pioneer to spotlight the clinical and financial impact of members not having an established PCP. Drawing from his background as a practicing pediatrician and claims analytics leader, Dr. Sam shares…

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sydney health
Sydney Health Demo
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In this episode, Christina Firouztash, Executive Advisor of Digital Solutions at Anthem, gives a dynamic walkthrough of the Sydney Health app—Anthem’s flagship digital member experience. Christina showcases how Sydney delivers personalized, simple, and equitable navigation across benefits, including virtual care, pharmacy, financial transparency, and social services access. From contextual chatbots and ID card access to…

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Pharmacy Part 1
May 22, 2025

In this episode, Brent chats with Katie Brennan, National Sales Director at CarelonRx, about making pharmacy benefits more accessible, consistent, and member-friendly. Katie spotlights Carelon new advanced home delivery model, which brings the pharmacy counter—and the pharmacist—into the member’s home. With fewer retail pharmacies offering extended hours and many patients lacking reliable transportation, CarelonRx is…

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