Inside Restoration & Recovery
In this episode of Inside Restoration & Recovery, host Martha Lewis sits down with Josh Creznic, Director of Hospitality Services at BMS CAT, to unpack the unique challenges and critical priorities in hotel restoration. With over two decades of experience in hospitality—spanning major brands like Marriott and Wyndham—Josh brings deep insight into how restoration…
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Building Management
How One Florida GM Managed Two Hurricanes in Two Weeks
On this episode of Inside Restoration & Recovery, host Martha Lewis sits down with Shadira Jones, General Manager of BMS CAT’s Tampa office, to talk about resilience, leadership, and preparation during back-to-back hurricanes that hit the Florida coast. With less than two years at BMS CAT under her belt, Shadira was thrust into emergency…
Building Management
From Crisis to Recovery: How BMS CAT Helps After a Fire
In this episode of Inside Restoration & Recovery, host Martha Lewis sits down with Cole Coulson, Vice President of Sales for BMS CAT, to explore the company’s front-line efforts during the recent Southern California wildfires and share practical guidance for property owners facing disasters. Cole opens by recalling his first moments on the ground…
Building Management
Smart HVAC Strategies for Large Commercial Properties
In the latest episode of Inside Restoration & Recovery, host Martha Lewis welcomes Colin Trudo, Senior Director of Training and Marketing at BMS CAT, to dive into the often‑overlooked world of HVAC maintenance and its critical intersection with disaster restoration. With over 20 years of field experience—from air‑duct cleaning to large‑scale catastrophe response—Colin brings a…
Building Management
The Value of a Restoration Team with Healthcare Experience
In this episode of Inside Restoration & Recovery, host Martha Lewis welcomes Jason McClaren, Director of Facilities Operations at Reunion Rehabilitation Hospitals, to discuss the critical advantage of partnering with a restoration team experienced in healthcare. A former firefighter and military veteran, Jason has spent the last decade managing safety, risk, and emergency preparedness…
Building Management
Helping a Healthcare Facility Rebuild from the Ground Up After a Tornado
In this episode of Inside Restoration & Recovery, host Martha Lewis chats with Abby Whitaker, Oklahoma City Account Manager at BMS CAT, about the challenges and triumphs of restoration in the face of severe weather. Abby brings a wealth of hands-on experience from her nearly four years at BMS, transitioning from residential to commercial restoration….
Building Management
The Art of Communication in Disaster Recovery
In this episode of Inside Restoration and Recovery, host Martha Lewis sits down with Chris Matthews, Regional Director for Large Loss at BMS CAT, to explore the critical role of communication, preparation, and adaptability in disaster recovery. Chris shares his personal journey in the restoration industry, including his passion for helping clients during their…
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The Future of B2B Marketing Lies in the Authenticity of UGC and the Efficiency of AI
A strong work ethic can shape a career long before it begins. That foundation guided one marketing leader through decades of corporate experience, where she collaborated with teams across the globe and built a reputation for persistence and follow-through. After retiring from a senior leadership role, Bridget Benedetti chose not to step away from the…
From Stage Lights to Silicon Valley: Introducing Suzy DeLine, Host of Crafted Journeys
Every artisan has a story, and in this introduction, host Suzy DeLine turns the microphone on herself. From growing up on a Wisconsin dairy farm with Broadway dreams, to building a career in Silicon Valley with Intel, Intuit, Adobe, and PayPal, Suzy shares the twists, turns, and defining moments that shaped her journey. Along…
From Flip Phones to Free-to-Play Empires: How Mobile Gaming Reshaped Business Models, Communities, and Esports
Mobile gaming has quietly become the largest segment of the global gaming industry, generating about $92 billion annually—more than both PC and console games. Yet for decades, many brands and agencies underestimated its reach, focusing instead on arena-filling esports tournaments or blockbuster console titles. With nearly everyone carrying a smartphone, however, mobile has become…
Transformation Without Disruption: How Access Healthcare Is Rewiring the Revenue Cycle with Agentic AI
Hospitals are juggling shrinking margins and rising costs while denial volumes remain stubbornly high. In the revenue cycle alone, hundreds of billions are lost annually to preventable errors and inefficiencies—in fact, Access Healthcare CEO Shaji Ravi cites more than $250 billion wasted each year. Meanwhile, payers have accelerated their use of AI to adjudicate…
