Inside Restoration & Recovery

How Hotels Bounce Back From the Unexpected

How Hotels Bounce Back From the Unexpected

In this episode of Inside Restoration & Recovery, host Martha Lewis sits down with Josh Creznic, Director of Hospitality Services at BMS CAT, to unpack the unique challenges and critical priorities in hotel restoration. With over two decades of experience in hospitality—spanning major brands like Marriott and Wyndham—Josh brings deep insight into how restoration…

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Latest

Building Management
How One Florida GM Managed Two Hurricanes in Two Weeks

On this episode of Inside Restoration & Recovery, host Martha Lewis sits down with Shadira Jones, General Manager of BMS CAT’s Tampa office, to talk about resilience, leadership, and preparation during back-to-back hurricanes that hit the Florida coast. With less than two years at BMS CAT under her belt, Shadira was thrust into emergency…

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Building Management
From Crisis to Recovery: How BMS CAT Helps After a Fire

In this episode of Inside Restoration & Recovery, host Martha Lewis sits down with Cole Coulson, Vice President of Sales for BMS CAT, to explore the company’s front-line efforts during the recent Southern California wildfires and share practical guidance for property owners facing disasters. Cole opens by recalling his first moments on the ground…

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Building Management
Smart HVAC Strategies for Large Commercial Properties

In the latest episode of Inside Restoration & Recovery, host Martha Lewis welcomes Colin Trudo, Senior Director of Training and Marketing at BMS CAT, to dive into the often‑overlooked world of HVAC maintenance and its critical intersection with disaster restoration. With over 20 years of field experience—from air‑duct cleaning to large‑scale catastrophe response—Colin brings a…

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Building Management
The Value of a Restoration Team with Healthcare Experience

In this episode of Inside Restoration & Recovery, host Martha Lewis welcomes Jason McClaren, Director of Facilities Operations at Reunion Rehabilitation Hospitals, to discuss the critical advantage of partnering with a restoration team experienced in healthcare. A former firefighter and military veteran, Jason has spent the last decade managing safety, risk, and emergency preparedness…

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Building Management
Helping a Healthcare Facility Rebuild from the Ground Up After a Tornado

In this episode of Inside Restoration & Recovery, host Martha Lewis chats with Abby Whitaker, Oklahoma City Account Manager at BMS CAT, about the challenges and triumphs of restoration in the face of severe weather. Abby brings a wealth of hands-on experience from her nearly four years at BMS, transitioning from residential to commercial restoration….

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Building Management
The Art of Communication in Disaster Recovery

In this episode of Inside Restoration and Recovery, host Martha Lewis sits down with Chris Matthews, Regional Director for Large Loss at BMS CAT, to explore the critical role of communication, preparation, and adaptability in disaster recovery. Chris shares his personal journey in the restoration industry, including his passion for helping clients during their…

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Latest

private credit
Alts Innovators: AllianceBernstein’s Brent Humphries and Marc Cooper on Private Credit
December 1, 2025

Private credit has become one of the most significant shifts in modern finance—quietly but rapidly reshaping how private companies access capital. Over the last decade, assets under management in the space have surged from roughly $500 billion to about $2 trillion, fueled by post-crisis regulation, a growing appetite for yield, and the rise of…

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Kim Lopez-Walters
Inside the Mind of an Innovator: How Marketing Leader Kim Lopez-Walters Blends Curiosity, Strategy, and Consumer Insight to Build Products People Love
November 26, 2025

In a business landscape where AI and automation are reshaping how brands understand consumers, the craft of human-centered innovation is becoming both rarer and more valuable. Companies are seeking leaders who blend strong analytical thinking with an interest in real human behavior, helping them make sense of new trends and create products that connect with…

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career
Soft Skills, Real Impact: Rethinking What Makes Talent Stand Out with Client Success Executive Ben Brandon
November 26, 2025

Work feels different today. Conversations about AI, hybrid schedules, shifting career paths, and talent shortages aren’t just industry headlines—they’re shaping everyday decisions for workers and employers alike. As people rethink what they want from their careers and companies rethink what they need from their teams, one theme keeps rising to the surface: the skills that…

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empathy
Why Empathy Matters in Today’s Workplace and How It Builds Better Teams
November 25, 2025

Empathy has become a business competency, not a soft nice-to-have. With hybrid teams, rapid AI adoption, and a workforce increasingly vocal about identity and inclusion, companies are being pushed to rethink what effective leadership looks like right now. Research and workplace trend reports consistently show that employees who feel seen and supported are more…

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Other Inside Restoration & Recovery
The Human Side of Restoration: Handling Losses with Care
January 22, 2025

In the first episode of Inside Restoration & Recovery, host Martha Lewis sits down with Abel Mendoza, a veteran project manager with BMS CAT, to delve into the human and technical aspects of disaster recovery. Abel brings decades of experience to the table, having started his journey with BMS CAT in 1997 as a…

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