Inside Restoration & Recovery

How Hotels Bounce Back From the Unexpected

How Hotels Bounce Back From the Unexpected

In this episode of Inside Restoration & Recovery, host Martha Lewis sits down with Josh Creznic, Director of Hospitality Services at BMS CAT, to unpack the unique challenges and critical priorities in hotel restoration. With over two decades of experience in hospitality—spanning major brands like Marriott and Wyndham—Josh brings deep insight into how restoration…

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Latest

Building Management
How One Florida GM Managed Two Hurricanes in Two Weeks

On this episode of Inside Restoration & Recovery, host Martha Lewis sits down with Shadira Jones, General Manager of BMS CAT’s Tampa office, to talk about resilience, leadership, and preparation during back-to-back hurricanes that hit the Florida coast. With less than two years at BMS CAT under her belt, Shadira was thrust into emergency…

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Building Management
From Crisis to Recovery: How BMS CAT Helps After a Fire

In this episode of Inside Restoration & Recovery, host Martha Lewis sits down with Cole Coulson, Vice President of Sales for BMS CAT, to explore the company’s front-line efforts during the recent Southern California wildfires and share practical guidance for property owners facing disasters. Cole opens by recalling his first moments on the ground…

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Building Management
Smart HVAC Strategies for Large Commercial Properties

In the latest episode of Inside Restoration & Recovery, host Martha Lewis welcomes Colin Trudo, Senior Director of Training and Marketing at BMS CAT, to dive into the often‑overlooked world of HVAC maintenance and its critical intersection with disaster restoration. With over 20 years of field experience—from air‑duct cleaning to large‑scale catastrophe response—Colin brings a…

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Building Management
The Value of a Restoration Team with Healthcare Experience

In this episode of Inside Restoration & Recovery, host Martha Lewis welcomes Jason McClaren, Director of Facilities Operations at Reunion Rehabilitation Hospitals, to discuss the critical advantage of partnering with a restoration team experienced in healthcare. A former firefighter and military veteran, Jason has spent the last decade managing safety, risk, and emergency preparedness…

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Building Management
Helping a Healthcare Facility Rebuild from the Ground Up After a Tornado

In this episode of Inside Restoration & Recovery, host Martha Lewis chats with Abby Whitaker, Oklahoma City Account Manager at BMS CAT, about the challenges and triumphs of restoration in the face of severe weather. Abby brings a wealth of hands-on experience from her nearly four years at BMS, transitioning from residential to commercial restoration….

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Building Management
The Art of Communication in Disaster Recovery

In this episode of Inside Restoration and Recovery, host Martha Lewis sits down with Chris Matthews, Regional Director for Large Loss at BMS CAT, to explore the critical role of communication, preparation, and adaptability in disaster recovery. Chris shares his personal journey in the restoration industry, including his passion for helping clients during their…

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Latest

faith
Crafted Journey How To: Aligning Faith, Leadership and Career Purpose Without Losing Sight of What Matters Most
May 5, 2026

Professionals are increasingly questioning whether career success alone can deliver meaning, identity and long-term fulfillment. Coaching has moved beyond productivity hacks into deeper questions of purpose, faith and human flourishing, especially for leaders who want their work to create impact without becoming their entire identity. Research has consistently found a strong business case for…

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AI adoption strategy
The AI Reality Check: Why AI Adoption Strategy, Not Tools, Will Decide the Winners
May 5, 2026

Artificial intelligence has moved from novelty to necessity almost overnight. Since generative AI tools entered the mainstream just a few years ago, organizations across every industry have felt pressure to “do something” with AI—often before they fully understand what that something should be. Research shows that while most companies are experimenting with AI, very…

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Volvo
Inside the Next Era of Trucking: Volvo’s Vision for Autonomous Tech, Driver Experience, and Global Logistics
May 5, 2026

Supply chains are under pressure like never before—fuel prices are volatile, driver shortages persist, and new technologies are rewriting the rules in real time. In fact, at major U.S. truckload carriers, driver turnover has historically exceeded 90% annually—highlighting just how urgent it is to improve both efficiency and the driver experience. Trucking isn’t just…

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healthcare
The Best Healthcare Platforms Are Built on Clear Communication, AI-Human Collaboration, and a Deep Understanding of the “Why”
May 4, 2026

Healthcare is being pushed to modernize faster than ever, as AI tools, virtual care, and digital patient experiences shift from innovation to expectation. Recent survey data from McKinsey & Company indicates that about half of U.S. healthcare leaders say their organizations have already put generative AI into practice, underscoring how quickly the technology is…

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Other Inside Restoration & Recovery
The Human Side of Restoration: Handling Losses with Care
January 22, 2025

In the first episode of Inside Restoration & Recovery, host Martha Lewis sits down with Abel Mendoza, a veteran project manager with BMS CAT, to delve into the human and technical aspects of disaster recovery. Abel brings decades of experience to the table, having started his journey with BMS CAT in 1997 as a…

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