Meet Our Leaders – Cynthia Rodriguez
In an insightful segment dedicated to the strategic expansion and depth of Verizon’s Partner Network, Cynthia Rodriguez, the Director of Business Agents Channel at Verizon Business, shares her extensive experience and the value she brings to the partnership ecosystem. This discussion offers a peek into the strategies that have bolstered Verizon’s B2B segment, highlighting the…
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Cynthia Rodriguez on the Power of Open Communication: A Look into Her Leadership Philosophy
In a landscape where effective communication is crucial for organizational success, Cynthia Rodriguez, Director of Business Agents Channel at Verizon Business, distinguishes herself with a commitment to transparency and open dialogue. She offers insights into her leadership philosophy that prioritizes clear communication and collaborative problem-solving. Rodriguez highlights her dedication to fostering an environment where open,…
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Cynthia Rodriguez Unveils 2024 Goals for Verizon: Strategic Partnerships for More 5G and Deeper Agent Collaborations
As the digital landscape continues to evolve, the importance of strong, strategic partnerships has never been more critical. Verizon Business is setting the stage for an exciting 2024, focusing on the growth and innovation of its Partner Network. Cynthia Rodriguez, the Director of Business Agents Channel, shares her enthusiasm for the future, emphasizing the relationships…
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Whole Health Index
Dr. Sam Ambewadikar returns to break down Anthem’s Whole Health Index (WHI)—a powerful tool that distills medical, social, environmental, and behavioral data into a single score (0–100) to identify members most at risk. By surfacing factors like transportation deserts, housing instability, or food insecurity, WHI enables Anthem care managers and advocates to proactively match members…
PCP Attribution Analysis
Dr. Sam Ambewadikar, RVP and Medical Director at Anthem National Accounts, joins Brent to unpack the power of primary care attribution analysis—a tool he helped pioneer to spotlight the clinical and financial impact of members not having an established PCP. Drawing from his background as a practicing pediatrician and claims analytics leader, Dr. Sam shares…
Sydney Health Demo
In this episode, Christina Firouztash, Executive Advisor of Digital Solutions at Anthem, gives a dynamic walkthrough of the Sydney Health app—Anthem’s flagship digital member experience. Christina showcases how Sydney delivers personalized, simple, and equitable navigation across benefits, including virtual care, pharmacy, financial transparency, and social services access. From contextual chatbots and ID card access to…
Pharmacy Part 1
In this episode, Brent chats with Katie Brennan, National Sales Director at CarelonRx, about making pharmacy benefits more accessible, consistent, and member-friendly. Katie spotlights Carelon new advanced home delivery model, which brings the pharmacy counter—and the pharmacist—into the member’s home. With fewer retail pharmacies offering extended hours and many patients lacking reliable transportation, CarelonRx is…
