Flawless Execution: The EU Lot 9 Standard — A Firmware Update and Review

Host of UNICOM Engineering’s Flawless Execution podcast, Tyler Kern, excitedly welcomed the show’s first guest, Mike Cantwell. As the global regulatory compliance manager with UNICOM, Cantwell is an expert on regulatory processes, including the European Union (EU) Lot 9.

UNICOM works with many software companies to configure branded hardware and ship the finished product to the end customers around the world. The key here is that UNICOM takes care of the entire process, such as ensuring regulatory compliance requirements, customs, and duties are appropriately handled.

“UNICOM Engineering works hard to help our customers, and we do that not just by looking at the regulatory requirements, but all the aspects,” Cantwell stated.

This is important because, by law, these companies must comply or the product could be seized, the company assessed fines, and ultimately, its brand tarnished. By UNICOM handling these nuances upfront, customers are protecting their brand because both company and the end customers can trust the product.

Part of these compliance standards are derived from the EU Lot 9. As an eco-design directive that requires services to adhere to energy efficiency standards in products, violations are dealt with seriously. If a company is reported as in violation, it will essentially be blacklisted from all countries within the EU and tarnish its reputation.

While the updates required for compliance sounds simple to an outsider, any changes likely require significant product reworking and rigorous testing to ensure the functionality and safety is kept intact. Thankfully, UNICOM helps customers through the entire process.

For more information about compliance and UNICOM’s services, subscribe on your preferred podcast platform to the podcast or visit the UNICOM Engineering website.

Follow us on social media for the latest updates in B2B!

Image

Latest

pcp
PCP Attribution Analysis
May 22, 2025

Dr. Sam Ambewadikar, RVP and Medical Director at Anthem National Accounts, joins Brent to unpack the power of primary care attribution analysis—a tool he helped pioneer to spotlight the clinical and financial impact of members not having an established PCP. Drawing from his background as a practicing pediatrician and claims analytics leader, Dr. Sam shares…

Read More
sydney health
Sydney Health Demo
May 22, 2025

In this episode, Christina Firouztash, Executive Advisor of Digital Solutions at Anthem, gives a dynamic walkthrough of the Sydney Health app—Anthem’s flagship digital member experience. Christina showcases how Sydney delivers personalized, simple, and equitable navigation across benefits, including virtual care, pharmacy, financial transparency, and social services access. From contextual chatbots and ID card access to…

Read More
pharmacy
Pharmacy Part 1
May 22, 2025

In this episode, Brent chats with Katie Brennan, National Sales Director at CarelonRx, about making pharmacy benefits more accessible, consistent, and member-friendly. Katie spotlights Carelon new advanced home delivery model, which brings the pharmacy counter—and the pharmacist—into the member’s home. With fewer retail pharmacies offering extended hours and many patients lacking reliable transportation, CarelonRx is…

Read More
inclusive care
Inclusive Care
May 22, 2025

Sammy Gonzalez, Regional Vice President at Elevance Health, joins Brent for a deeply personal and impactful conversation on health equity and inclusive care. Sammy shares a powerful story of medical misdiagnosis tied to cultural assumptions, underscoring how bias—even unintentional—can hinder care quality. He highlights Elevance’s work to improve diversity in provider networks, enhance cultural competency,…

Read More