Bridging the Gap Between the Commercial and Residential Audio Communities

In this episode of “Pro AV Today,” host Ben Thomas sits down with Audra Kinsley of Sonos Professional to unpack a topic that’s causing (sound) waves in the audio industry: the fusion of commercial and residential audio systems. As we navigate through a landscape where consumer and professional audio worlds are increasingly intersecting, Sonos steps into the spotlight, showcasing its journey from a household name to a burgeoning force in commercial audio.

Audra opens up about Sonos’ evolution, highlighting how the brand has managed to pivot while keeping its core ethos intact. The conversation digs deep into user experience – a cornerstone of Sonos’ strategy – and how it’s been instrumental in bridging the gap between home and business audio. Audra shares insights on Sonos Pro, a testament to the brand’s commitment to simplifying commercial audio without compromising on quality. They also delve into the challenges and opportunities that come with expanding into the B2B sphere, discussing the importance of brand affinity and user experience in this new territory.

The episode also touches on the future of audio technology. While Sonos keeps its cards close regarding specific plans, Audra’s enthusiasm for user feedback-driven innovation gives us a sneak peek into what might be on the horizon for Sonos and the audio industry at large.

Listen above to get the full story on how Sonos is reshaping the audio world, one speaker at a time.

Follow us on social media for the latest updates in B2B!

Image

Latest

cities
Craftsmanship and the Soul of Cities with Top Real Estate Developer Mike Ablon
February 2, 2026

More than half the world already lives in cities—and the UN projects that share will rise to 68% by 2050, adding roughly 2.5 billion more people to urban areas. At the same time, the “experience economy” has reshaped what people value in places: not just what a city has, but how it feels to…

Read More
client engagement
When Client Engagement Becomes True Partnership
February 1, 2026

CG Infinity’s Salesforce Practice is built on deep, day-to-day engagement with the organizations it serves. Rather than operating as an external vendor, the team embeds itself with clients—working closely, consistently, and collaboratively—so decisions are informed by real context, trust, and shared accountability. This approach ensures Salesforce solutions are shaped not just by requirements, but…

Read More
cross-functional teams
How CG Infinity Brings Cross-Functional Teams Together to Deliver High-Impact Outcomes
February 1, 2026

CG Infinity’s Salesforce Practice is built around helping organizations move forward together, especially when initiatives span cross-functional teams with different priorities. The focus is on alignment—bringing the right stakeholders into the conversation early and ensuring decisions are made collaboratively so solutions serve the whole organization, not just one function. That capability is reflected in a…

Read More
Salesforce custom development
When Building Beats Buying: Salesforce Custom Development Approach at CG Infinity
February 1, 2026

Salesforce offers a broad ecosystem of tools and integrations, giving organizations flexibility but also introducing constant decisions about when to buy, build, or customize. The strongest strategies apply discipline to those choices, often relying on Salesforce custom development to ensure specific requirements are met without adding unnecessary cost or complexity. That balance is a…

Read More