HVAC Thrives on People-First Leadership, Not Just Technical Know-How
The skilled trades are undergoing a shift as experienced workers retire faster than new talent enters the field. According to the U.S. Bureau of Labor Statistics, demand for HVAC technicians is projected to grow 8% by 2034. That’s much faster than average — and shows the urgency of attracting and keeping new talent. While technology continues to improve HVAC efficiency, the industry’s real strength still lies with its people. To truly build a sustainable future, industry leaders emphasize a people-first approach that values mentorship, technical mastery, and human connection.
So, how do leaders in the trades build strong teams in an era of change? And what does it take to mentor the next generation of technicians?
This episode of Straight Outta Crumpton, hosted by Greg Crumpton, dives into that very question with Seamus Wharry, President of Art Blake Refrigeration in the Greater Toronto Area. Seamus shares his journey from apprentice to business owner, reflecting on how mentorship and compassion laid the foundation for his company’s success. He also explores how technology can support — rather than replace — human connection in the trades.
Key Takeaways from the Conversation…
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Leadership from the Ground Up: Seamus began his career as an apprentice at Art Blake Refrigeration before taking ownership. His story shows how hands-on experience and humility form the backbone of great leadership.
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The People Factor: Seamus underscores the importance of technical excellence and continuous learning, but both he and Greg agree that HVAC is ultimately a people business built on empathy, communication, and mentorship.
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Preparing for the Future: They also explore how small, values-driven companies can use innovations like remote monitoring and smarter service models to improve efficiency while maintaining a people-first focus.
Seamus Wharry is the President of ABR, a commercial and industrial HVAC company serving the Greater Toronto Area. With more than 26 years in the industry, he began as an apprentice and became a licensed refrigeration mechanic before taking over the business. Seamus is deeply committed to mentorship, leadership development, and creating a people-first company culture grounded in integrity and care.
Article written by MarketScale.
