Maintaining Business Relationships in the Growing Aerospace Industry

February 13, 2020

The aerospace industry is growing. Airbus announced that, in the next 20 years, 39,000 aircraft will need to be manufactured, and 550,000 new pilots will need to be hired to meet traffic growth. The team at Technetics said that capacity is the biggest challenge in the marketplace at the moment, but they have the experience and specialty to ride this new growth. Darren Conway, Rob Paton, and Tom Ludwell from Technetics join host Daniel Litwin on Getting Technetical to have a discussion on how the company maintains business relationships.

Around seven years ago, the aerospace industry saw a race to the bottom in costs. Currently, the team at Technetics said that trend is reversing, and customers are looking for a quality product that is delivered on time. Daniel Conway said that Technetics strives for “stability, control and structure.”

Technetics has latched onto its niche, meaning it can deliver a quality product to the market faster than others. Technetics also has the added benefit of many years of experience. Paton said they are “lucky enough to have an experience with a multitude of elastomers,” as well.

On the topic of maintaining business relationships, Ludwell had an excellent takeaway.

“As long as you pick your battles, you service the hell out of the customer, and you deliver what they need at the right quality and the right time scale, then you will always grow your business,” he said.

Technetics is full of experts in creating products and creating a relationship with their business partners. The conversation about maintaining relationships became one about honesty. Ludwell said that “doing the right thing with the right partners becomes the most important thing to growing your business.”

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