Podcasts – ElevatePFS
Hospitals today are juggling tighter budgets, shifting regulations, and increasingly savvy patients—all while trying to keep financial operations running smoothly. That pressure has made the revenue cycle a powerful lever for innovation. The spread of artificial intelligence (AI) and automation is no longer experimental; it’s reshaping how health systems manage billing, reimbursement, and patient engagement….
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Articles Healthcare
Lasting Success in Healthcare Depends on Human Understanding: Why the Most Resilient Revenue Cycles Are Built on Empathy, Not Algorithms
Hospitals today are fighting a two-front battle — one against increasingly sophisticated payers armed with automation and AI, and another to meet patients’ rising expectations for clarity and convenience. A recent joint study by Knowtion Health and the Healthcare Financial Management Association found that nearly one in two revenue cycle executives now identify payer denials…
Articles Healthcare
From Humility to High Performance: What Healthcare Leaders Can Learn from Parallon’s Global Strategy
Healthcare is evolving faster than ever—from the surge of AI-driven automation to rising patient expectations for seamless, consumer-style care. Amid this transformation, leaders face the challenge of keeping technology human. According to Deloitte’s 2025 Global Health Care Outlook, seven in ten C-suite healthcare executives across five countries say improving operational efficiency and productivity is a…
ElevatePFS
Culture, Leadership, and Innovation in Tech: Building a Future-Ready Healthcare Revenue Cycle with Alex Chamorro
As cyberattacks on healthcare systems surged in 2024—disrupting operations and exposing sensitive data—highlighting the growing vulnerability of the healthcare revenue cycle in a digital age. The increasing reliance on tech-driven workflows, remote teams, and integrated billing systems means healthcare organizations must constantly evolve their revenue cycle strategies to stay efficient, secure, and human-centered. In this…
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The Power of Reinvention: How Debbie Crouse Crafted a Career Across Industries
As the modern workforce continues to evolve, conversations around balance, fulfillment, and flexibility are taking center stage. With hybrid work redefining expectations and career paths becoming less linear, professionals are asking deeper questions about what “success” really means. According to Gallup’s latest data, only 31% of U.S. employees were engaged at work in…
Coaching Away the Imposter Voice: Transforming Self-Doubt into Self-Acceptance
Authenticity isn’t about perfection — it’s about having the courage to show up as your true self, even when self-doubt creeps in. Many of us wrestle with imposter syndrome, people-pleasing, and the fear of being seen, but real growth happens when we embrace vulnerability and learn to trust our own voice. By letting go of…
Discovering Your Guiding Pillars: Aligning Ambition with Wellbeing for a Purpose-Driven Career
Success without sacrifice—that’s what more leaders are striving for. As burnout rates climb among high-achieving professionals balancing leadership, entrepreneurship, and family, the question of how to build sustainable success without sacrificing health or identity has never been more timely. Gallup’s research shows that burnout is far from rare: roughly three-quarters of U.S. employees say…
HR Like a Boss: Building Purpose-Driven, People-Focused, Profitable Teams
HR teams are navigating the tension between technology and empathy, discovering new ways to lead with purpose while keeping people at the heart of every transformation. Artificial intelligence, automation, and hybrid work models are rapidly reshaping workplace culture, pushing HR to evolve from administrative oversight to true strategic leadership. As a recent SHRM report…
