Podcasts

Unlocking the Future of Healthcare: Why Outpatient CDI is the New Frontier in Accurate Clinical Documentation

In the latest episode of RCMchat, a podcast hosted by AGS Health, the spotlight was on clinical documentation improvement and utilization management. The host, Michelle Dawn Mooney, conducted a dialogue with Scott Entinger, CEO of CDI Answers, and Eric McGuire, Senior Vice President for Medical Coding and CDI Service Lines at AGS Health. The…

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AGS Health
Unraveling E&M 2023 Code Changes: Impact and Implications on Healthcare

The world of healthcare coding is evolving with the new Evaluation and Management (E&M) 2023 code changes. After nearly 25 years, these E&M code changes promise to reduce the administrative burden for physicians and coders while refining patient care. The shift underlines the healthcare sector’s commitment to streamlining processes, improving efficiency, and emphasizing medical…

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Articles Healthcare
Understanding New Technology with AGS Health

Technology is continuously evolving, which leaves room for even more evolution and of course, new technology. Healthcare technology in particular has seen its fair share of advancements and up-to-date machinery and tools are the norm in the medical field. Considering current trends, experts forecast that due to significant growth and expansion, healthcare technology jobs,…

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Articles Healthcare
Trends in Payor Denials in the Healthcare Industry

In the healthcare sector, it is becoming increasingly challenging for patients to receive insurance coverage for their services; payor denials are increasing. Oftentimes, insurance companies are deciding that certain services are not “medically necessary,” making it more difficult for patients to receive access to the care they need. In fact, in 2021, almost 17…

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Articles Healthcare
Declining Profit Margins

Currently in the U.S., hospitals have been seeing abysmal profit margin numbers. A recent research report showed that since the start of the pandemic, many hospitals are operating at a loss. There are many systemic causes, ranging from labor shortages and costs, supply chain issues for equipment, and the general increased costs in every…

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Articles Healthcare
Staffing Shortages and Improving Productivity in Healthcare

The healthcare industry endured staffing shortages long before the pandemic. However, the situation has been more critical in the past three years. Many now consider staffing shortages in healthcare a public health crisis. The USC School of Medicine looked at the staffing shortage crisis and found several factors combined to make the situation what…

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career
What to Do When Your Career Feels Stuck: Invest in Yourself, Stay Intentional, and Build the Right Network
April 29, 2026

Work doesn’t feel the way it used to. Between new tech, changing expectations, and the constant pressure to keep up, a lot of people—even those who look successful on paper—are quietly wondering what’s next. In fact, recent workforce studies suggest a large share of employees feel disengaged or uncertain about their next move, despite…

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Rural School
How Rural Schools Are Redefining School Safety Through Relationships and Proactive Systems
April 28, 2026

On Principles of Change, a podcast by Raptor Technologies, host Dr. Amy Grosso sits down with Dr. Miguel Salazar, principal of Sundown Middle School in Sundown, Texas, to explore how one rural district is redefining school safety through culture, systems, and human connection. Together, they unpack how proactive frameworks, community values, and intentional relationship-building can…

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StudentSafe
Understanding Raptor StudentSafe
April 28, 2026

In this episode of School Safety Today, host Dr. Amy Grosso speaks with Chris Noell, Chief Product Officer at Raptor Technologies, and Will Durgin, Director of Student Well-Being, about the vision behind StudentSafe and how it helps schools move from reactive responses to proactive student support. Together, they emphasize that safer schools depend on giving staff…

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school safety
Going Slow to Go Fast in School Safety Leadership
April 28, 2026

In this episode of the Principles of Change podcast, presented by Raptor Technologies, host Dr. Amy Grosso talks with Tim Dykes, Assistant Principal for Culture and Climate at York Community High School in Elmhurst, Illinois. The conversation highlights how strong relationships, student voice, and steady long-term leadership can help schools build environments where people feel…

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