7 Best Practices for Optimizing Your Control Room Operations

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A high level of situational awareness is no longer a “nice to have” for your business or agency, it’s a necessity. Controls rooms provide a central location for operations, key decision making and personnel dispatch. When event success and safety is paramount, an effective control room is non-negotiable. Read on for some key best practices when it comes to designing this crucial space.

  1. Collaboration: In the control room environment, improve the decision-making process with software, visualization platforms such as video walls, and interactive whiteboard solutions. Explore and understand what technologies exist and how they are being used by your industry peers.
  2. Sight lines: Have a single location in your control room to display information relevant to your daily operations or needed in the event of a crisis to keep everyone on the same page. Understand your content types and the unique characteristics of the room.
  3. Performance-based seating: An employee’s productivity is directly influenced by ergonomics and human-factor considerations related to their seating. Purchase the proper seating for your staff.
  4. Console furniture: The mission critical worker can easily burnout if attention is not paid to the nuances that can help offset the stress and fatigue associated with the control room work-environment. Give serious consideration to the consoles your staff work at every day.
  5. Common operating picture: Video walls in the control room are specifically engineered to deliver a unique experience and solve visualization challenges that many other projectors and stand-alone monitors can’t. When looking at video wall technologies, do your research and ask a lot of questions.
  6. Software: Technology has advanced to the point that software solutions reduce human error, provide automation of process and provide predictive outcomes. Leverage the advances in automation, analytics/correlation, and collaboration software.
  7. Lighting: Lighting is an overlooked attribute of a control room that can make or break how your room functions. If you want to improve performance and reduce health-related issues, lighting is a great place to upgrade.

Control Rooms are unique work environments. They impose demands on the body and mind that introduce high levels of stress and fatigue to your staff. For more details about these Control Room Best Practices, read the guide.

Diversified is an industry leading technology solutions provider delivering innovative digital media, collaborative, broadcasting, electronic security, and OTT solutions to a global clientele across a wide array of markets including financial, media & entertainment, enterprise, energy, higher education, technology, healthcare, hospitality, government, and more.


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