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Icom America Inc. is a part of Icom Incorporated, a world leader in communications since 1954. One of a few organizations that manufacture a total radio line-up of Land Mobile, Marine, Amateur, Aviation, and Satellite radio, Icom's technological prowess is legendary. Icom continues to lead global industries with the development of digital technologies toward the future in radio communications.

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A New Era of Customer-Centric Communication at IWCE 2025

MarketScale
March 21, 2025
Critical Communications
Icom America
IWCE 2025
public safety communications
+more

The landscape of critical communications is evolving, and IWCE 2025 is proving to be a turning point. This year’s event is marked by a clear focus on serving vertical markets—industries with distinct, mission-critical needs. From public safety to utilities, the demand is no longer just for cutting-edge technology, but for solutions tailored to real-world challenges. It’s a shift that underscores a growing realization: putting the customer first isn’t just good business—it’s essential. Companies that embrace this mindset are setting themselves apart, forging deeper connections and delivering greater value.

For a closer look at how this philosophy is shaping the conversation at IWCE, Tim Price, Inside Sales Manager at Icom America, shares his Day 1 wrap-up and insights into what’s driving the momentum.

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