Device Management and Security Concerns in the AV Industry

February 9, 2023

IT managers face many challenges in their daily activities. Central to those challenges? Device management. All AV devices from the conference room to remote work locations live on an IT network. Supporting those devices shouldn’t cause stress for IT managers, but they do.

Signal Flow, presented by AVIXA host Ben Thomas discusses these challenges with insights from an industry expert.

Aaron Weiler, Sr. Sales Engineer from Comcast Business, dropped by to give Thomas the inside scoop on what IT managers deal with and how they solve the device management challenge. So, from a day-to-day perspective, what are IT managers struggling with regarding device management?

“The IT Department is so worried about the ecosystem, and how do I get everything to play nice together so I can simplify my operations, so it’s a trickle-down effect,” Weiler said. “If I’m at home and I have a program, say Microsoft Teams, this, as an IT manager, makes my job so much easier because it’s an ecosystem. I have messaging in there, audio in there; you have integrations through all their products. All these things before were a number of different pieces of software. That’s a huge problem for an IT manager.”

Thomas and Weiler cover several topics during the conversation, including:

  • How device management is a core role and responsibility linking AV and IT Management together
  • What should integrators do to help supply, coach, and teach the IT department?
  • The security side of device management

Aaron Weiler is a Senior Enterprise Sales Engineer, Trainer, Podcast/Webinar Host, Live Speaker, and Published Author. Weiler brings twenty years of hands-on experience in telecommunications, fifteen of those years working directly for a major cable provider. He specializes in large, multi-site, managed WAN solutions for Fortune 50 companies.

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