Skip to content
‹ Back to IndustriesRetail

What Will Retailtainment Look Like Post-Pandemic?

Whether you’re an integrator, a designer or simply a label-defying creative, the EXPERIENCE is everything. Host Bryan Meszaros explores the story behind the exhibit to understand how a carefully crafted experience traps into the human experience to connect people to place.   On this episode of Experience By Design, Host Bryan Meszaros talked with David…

This story was produced through MarketScale. See how Retail teams put it to work with Sales Enablement.

·
Share

Free workspace

Turn your Retail expertise into content.

Record interviews, organize footage, and write with AI on a free trial of the MarketScale platform for qualifying companies. No demo required, no credit card.

Try it Free

Whether you’re an integrator, a designer or simply a label-defying creative, the EXPERIENCE is everything. Host Bryan Meszaros explores the story behind the exhibit to understand how a carefully crafted experience traps into the human experience to connect people to place.

On this episode of Experience By Design, Host Bryan Meszaros talked with David Title, Partner at Bravo Media, a multi-platform creative studio focused on enhanced engagement through dynamic experiences. Meszaros and Title spoke about Title’s career, Bravo’s work, and retail during the pandemic and post-pandemic, including working on Krispy Kreme’s flagship store in Times Square.

While working on the project, they came across a lot of fresh donuts that had to be consumed. There’s nothing better than the Original Glaze, according to Title. They were fresh off the line. He just wishes the projects at Mercedes and Lincoln also offered free examples.

“We look at shopping as an entertainment, as a thing to do. As much as it is a way to acquire something, which is why a lot of people go shopping and come home with nothing.” – David Title

The first thing they jumped into was talking shop about work after the pandemic. Title’s team is starting to inquiries pick up, as more projects are picking up and businesses are starting to plan again. Aside from things being closed, there wasn’t much confidence in any sector, Title said. But, as things have gotten a bit more under control, they’re starting to look ahead. They even have a crew headed to Miami to work on a party activation.

One of the things he noticed during the pandemic is that people could still get everything they need online. There wasn’t an acquisition of stuff, but now that stores are open, what is the need for consumers to return to the store? Retailers will have to make shopping into something we do for the pleasure of being in the environment, Title said.

“We look at shopping as an entertainment, as a thing to do,” Title said. “As much as it is a way to acquire something, which is why a lot of people go shopping and come home with nothing.”

Join host Bryan Meszaros on Experience by Design every other Wednesday as he explores the latest trends and solutions, helping craft the world’s most intriguing experiences.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale

Facebook – facebook.com/marketscale

LinkedIn – linkedin.com/company/marketscale

Your experts belong here

Every story in MarketScale Retail starts with a company putting its merchandising leads, store operations teams, and category managers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Category buyers trust operators, so your merchandising leads shorten the distance between first search and first call.

Book DemoSee how it works15 minutes, straight to a calendar.
B2B Weekly

The week in Retail, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Retail: are you visible to AI?

Before they reach out, Retail buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free Trial

You just read one Retail expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your merchandising leads, store operations teams, and category managers into the articles, video, and social content Retail buyers are searching for. Start a free trial and see it with your own people. For qualifying companies, no credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What your free trial includes

Hands-on access to the MarketScale platform
Media requests to your crowd, remote recording, AI writing tools
No demo required. No credit card.
For qualifying companies. Company confirmation required.

More Retail Insights

Amazon says Prime delivery can run on merchants’ sites at no added MCF cost

Amazon says Prime delivery can run on merchants’ sites at no added MCF cost

U.S. merchants using Amazon’s Multichannel Fulfillment can offer Prime delivery on their own websites at no cost beyond standard fees, Amazon says. Amazon verifies Prime membership after checkout, so shoppers don’t log in to Amazon and merchants keep their own checkout while handling returns and customer service. Separately, Amazon says its MCF Preferred Pricing Program can lower fulfillment fees 15% to 25% for eligible FBA sellers during their first six months, with benefits continuing through a 12-month program.

  • 01The Prime badge now costs an MCF merchant nothing beyond the fulfillment fee it already pays, and the checkout page stays the merchant's own.

Sep 26, 2026

Open questions in agentic commerce extend beyond the AI model

Open questions in agentic commerce extend beyond the AI model

A: It highlights three open questions: what an agent is permitted to do, who is responsible when an agent-initiated purchase goes wrong, and how a machine-initiated transaction can move safely across merchants, banks and payment networks.

  • 01Agentic commerce now turns on three questions the AI can't answer for itself: what the agent may do, who is responsible when it errs, and how its transaction moves between merchant, bank and network.

Sep 26, 2026

Grocers matching store prices on Instacart grew 10 points faster, Instacart says

Grocers matching store prices on Instacart grew 10 points faster, Instacart says

Instacart says it named five grocers as "among" this year’s no-markup adopters, including Grocery Outlet. Using its internal data through Q2 2026, Instacart reports no-markup retailers grew 10 percentage points faster than those charging a markup. Participating grocers also get placement in a dedicated in-app "no markups" tab.

  • 01On Instacart, matching store prices earns a yellow banner and placement in a filtered "no markups" tab; Instacart’s internal data through Q2 2026 shows no-markup retailers grew 10 percentage points faster than those charging a markup.
  • 02The 10-point gap compares grocers that chose parity with grocers that didn't, so it can't separate the effect of pricing from the kind of retailer that opts in first. The sharper question is how retailers with similar baskets fared before and after they switched.
  • 03Parity covers item prices only. Service fees still apply, so the app price-to-shelf-tag comparison evens out while convenience charges remain their own line on the receipt.

Sep 25, 2026

Explore More Retail Insights

Read more expert perspectives from across Retail.

Browse Retail Hub

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Retail and beyond.

Book a Demo

Or call us. No forms required. We pick up. 214-945-2512