What Will Retailtainment Look Like Post-Pandemic?

Whether you’re an integrator, a designer or simply a label-defying creative, the EXPERIENCE is everything. Host Bryan Meszaros explores the story behind the exhibit to understand how a carefully crafted experience traps into the human experience to connect people to place.

 

On this episode of Experience By Design, Host Bryan Meszaros talked with David Title, Partner at Bravo Media, a multi-platform creative studio focused on enhanced engagement through dynamic experiences. Meszaros and Title spoke about Title’s career, Bravo’s work, and retail during the pandemic and post-pandemic, including working on Krispy Kreme’s flagship store in Times Square.

While working on the project, they came across a lot of fresh donuts that had to be consumed. There’s nothing better than the Original Glaze, according to Title. They were fresh off the line. He just wishes the projects at Mercedes and Lincoln also offered free examples.

“We look at shopping as an entertainment, as a thing to do. As much as it is a way to acquire something, which is why a lot of people go shopping and come home with nothing.” – David Title

The first thing they jumped into was talking shop about work after the pandemic. Title’s team is starting to inquiries pick up, as more projects are picking up and businesses are starting to plan again. Aside from things being closed, there wasn’t much confidence in any sector, Title said. But, as things have gotten a bit more under control, they’re starting to look ahead. They even have a crew headed to Miami to work on a party activation.

One of the things he noticed during the pandemic is that people could still get everything they need online. There wasn’t an acquisition of stuff, but now that stores are open, what is the need for consumers to return to the store? Retailers will have to make shopping into something we do for the pleasure of being in the environment, Title said.

“We look at shopping as an entertainment, as a thing to do,” Title said. “As much as it is a way to acquire something, which is why a lot of people go shopping and come home with nothing.”

Join host Bryan Meszaros on Experience by Design every other Wednesday as he explores the latest trends and solutions, helping craft the world’s most intriguing experiences.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

Rothman Index
The Origin Story of the Rothman Index – Episode 5
January 8, 2026

Hospitals collect enormous amounts of clinical data, yet preventable patient decline remains a persistent challenge. Over the past two decades, hospitals have invested heavily in early warning scores and rapid response infrastructure, but translating data into timely, meaningful action has proven difficult. As clinicians contend with alert fatigue and increasing documentation burden, a more…

Read More
Rothman Index
My Mother and the Story of the Genesis of the Rothman Index – Episode 4
January 8, 2026

Healthcare generates enormous volumes of clinical data, yet making sense of that information in real time remains a challenge. Subtle changes in vitals, labs, and nursing assessments often precede serious events, but when that information is fragmented across the medical record, emerging risks can go unnoticed. The central challenge facing hospitals today is not…

Read More
home
Delivering Moments That Matter: The Art of Joy, Memory, and Meaning at Anthropologie Home
January 8, 2026

These days, ‘home’ means more than just four walls. It’s where people reset, gather, and express who they are—raising the bar for what they expect from the brands that help shape those spaces. Consumers are no longer just buying décor—they’re investing in meaning, memory, and moments that last. Research continues to show that people…

Read More
Texas energy
Small Margins, Big Risks: How Fraud Hurts Texas Energy Retailers
January 6, 2026

Fraud has quietly become one of the most existential threats in Texas’s deregulated retail electricity market—because the business runs on razor-thin margins and delayed payment. Under the non-POR system overseen by the Electric Reliability Council of Texas (ERCOT), retail energy providers assume the full risk of nonpayment. With profit margins often measured in just a…

Read More