Can Malls Sustain Increased Traffic and Profits Post-COVID?

Simon Property Group, the largest mall group in the U.S., reported higher than expected profits in Q1. One reason, according to the real estate firm, is due to increased foot traffic in malls since the beginning of the year. Will the U.S.’ mall footprint, as well as retailers that rely on malls for consistent sales, see similar earnings as the economy fully opens up in 2021?

On this Marketscale TV interview, Voice of B2B Daniel Litwin talked with Brett Rose, CEO of United National Consumer Suppliers, an international wholesale distribution company for major multinational retailers. The duo spoke about factors giving malls a boost in 2021, consumer shopping experiences, and consumer trends that could signal a change for malls.

With a bright Q1 now behind it, Simon Property attributes its bullish outlook to a more confident consumer, as well as high sales volumes in March compared to 2019. Most newsworthy to the firm, its full-year outlook for operations funds went from $9.70 to $9.80 per share. While foot traffic certainly helped, Rose sees other factors at play.

Rose noted that consumerism, in general, is at an all-time high. While toilet paper made the headlines, consumers were buying up a lot of stuff, especially with new online models. The novelty of in-person shopping might be driving some traffic; will it be sustainable long term, or have consumers adjusted to home delivery and BOPIS?

“You can run any mall you want, but truth be told, nobody has ever experienced the landscape we’re in right now,” Rose said. “So, coming out of the pandemic, as far as the bullish predictions and numbers, they’re spot on; people have been inside way too long.”

Rose said the pandemic was the nail in the coffin for some big box stores that were teetering on the edge of bankruptcy, though many of these dynamics were already in play before COVID. He elaborated that malls won’t take a dip anytime soon, but strategies around the traditional big box footprint or the anchor store will most likely change.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

partnership
CG Infinity’s Salesforce Practice Excels When Partnership Drives Outcomes
January 31, 2026

Meaningful work often comes from shared success, where customer outcomes and team outcomes are closely connected. At CG Infinity, this mindset shapes how client relationships are approached—not as transactions, but as partnerships built on collaboration, trust, and mutual accountability. The focus goes beyond delivering a solution to working side by side with customers, exchanging ideas,…

Read More
CG Infinity
CG Infinity’s Salesforce Practice: Built for Adoption, Execution, and Results
January 31, 2026

Pooja Arya, VP of Delivery and Technical Solutions Leader at CG Infinity, reflects on a recent Salesforce engagement that exemplified what meaningful delivery looks like when execution, alignment, and outcomes come together. The project involved a full Salesforce implementation spanning Sales Cloud, Service Cloud, and Marketing Cloud, and was delivered on time despite significant technical…

Read More
Salesforce practice
How CG Infinity’s Salesforce Practice Delivers Measurable Client Impact
January 31, 2026

CG Infinity’s Salesforce practice focuses on delivering clarity, discipline, and real outcomes—helping clients avoid unnecessary spend while building only what truly drives value. With deep expertise across Marketing Cloud, Sales Cloud, and Service Cloud, CG Infinity partners closely with clients to deliver focused, high-impact solutions that make a measurable difference. Jeff Abernathy, VP of…

Read More
team
How Rapid Response Consulting Turned Team Misalignment Into Forward Motion
January 30, 2026

When organizations hit critical pressure points—missed timelines, overloaded teams, or stalled initiatives—Rapid Response Consulting provides immediate reinforcement to stabilize operations and restore momentum. At CG Infinity, rapid response isn’t just about deploying expertise quickly; it’s about integrating with intention, protecting delivery, and reducing friction when stakes are high. That philosophy is reflected in the experience…

Read More