Skip to content
‹ Back to IndustriesRetail

E-Commerce Giants are Changing the Way You Make Dinner

Grocers are facing a dilemma. A new study by Nielsen and Food Marketing Institute predicts 70 percent of grocery shopping will be done online by 2024. Thus, it was a visionary move for Amazon to purchase Whole Foods. The e-commerce giant had been trying to gain market share in the grocery business for some time…

This story was produced through MarketScale. See how Retail teams put it to work with Sales Enablement.

·
Share
E-Commerce Giants are Changing the Way You Make Dinner

Free workspace

Turn your Retail expertise into content.

Record interviews, organize footage, and write with AI on a free trial of the MarketScale platform for qualifying companies. No demo required, no credit card.

Try it Free

Grocers are facing a dilemma. A new study by Nielsen and Food Marketing Institute predicts 70 percent of grocery shopping will be done online by 2024. Thus, it was a visionary move for Amazon to purchase Whole Foods. The e-commerce giant had been trying to gain market share in the grocery business for some time and the best solution was to acquire, rather than go it alone. Now, it has cornered the market on organic, healthy online food shopping.

Because foot traffic in grocery stores is expected to decline in coming years, especially among millennials and Gen Z, grocery stores are expanding options to meet consumer demand. As digital natives, these generations want a more convenient online experience, rather than walking the aisles of their local grocery store.

The reality is that business is booming for online grocery shopping, so other big-name brands are finding ways to compete. Kroger, the largest grocery store chain in the U.S., is collaborating with Alibaba, a Chinese ecommerce leader. Feeling the pressure to compete with Amazon and Wal-Mart, Kroger chose a partner that deeply understands e-commerce in order to remain relevant.

Instacart is another example of consumers desiring ease with grocery shopping. Instacart partners with brands like Costco and Target to shop for customers and deliver goods to them directly. Essentially, Instacart has become the Uber of grocery delivery.

What is interesting about all these ecommerce platforms is their need to still partner with brick-and-mortar stores. These partnerships allow for every player to win, which does not usually happen when talking about e-commerce and brick-and-mortar. Due to the very nature of this business—the need food fresh, and perishables cold—it makes sense that these two channels would have to work together to meet the needs of a changing industry. E-commerce simply cannot treat groceries like they do other products.

As the demand for groceries ordered online and either picked up or delivered grows more grocery stores will need to seek out these partnerships if they want to survive in the business.

Your experts belong here

Every story in MarketScale Retail starts with a company putting its merchandising leads, store operations teams, and category managers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Category buyers trust operators, so your merchandising leads shorten the distance between first search and first call.

Book DemoSee how it works15 minutes, straight to a calendar.
B2B Weekly

The week in Retail, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Retail: are you visible to AI?

Before they reach out, Retail buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free Trial

You just read one Retail expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your merchandising leads, store operations teams, and category managers into the articles, video, and social content Retail buyers are searching for. Start a free trial and see it with your own people. For qualifying companies, no credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What your free trial includes

Hands-on access to the MarketScale platform
Media requests to your crowd, remote recording, AI writing tools
No demo required. No credit card.
For qualifying companies. Company confirmation required.

More Retail Insights

Retail tech installs go right the first time when technicians know the why

Retail tech installs go right the first time when technicians know the why

Telaid argues that retail technology installations succeed on the first attempt when technicians understand the purpose and end use of the systems they're deploying, not just the mechanical steps. The company standardizes this understanding through certification programs, pairing new technicians with experienced ones, quality audits with feedback loops, and lifecycle service that extends beyond the initial install.

  • 01Technicians who understand camera aim and sensor height are more likely to catch install errors on site, reducing repeat visits and added disruption.
  • 02Telaid standardizes knowledge transfer across locations by certifying technicians on specific technology and customer requirements, pairing newcomers with experienced installers for their first two or three sites, and maintaining ongoing quality audits with documented lessons learned.
  • 03First-time install success is supported by pre-site coordination like materials, permits, and pre-configuration, plus having the right team so trades don’t block each other.

Oct 8, 2026

Santé raises $15M to put AI sales agents in nearly 1,000 liquor stores

Santé raises $15M to put AI sales agents in nearly 1,000 liquor stores

Santé, a point-of-sale and payments platform for wine and liquor stores, raised $15 million. It serves nearly 1,000 stores processing $2 billion a year. Because Santé earns from payment processing, its next AI agents target selling slow inventory and winning back lapsed customers.

  • 01Santé earns from payment processing built into its platform, so its income rises with store sales, and its next AI agents are aimed at moving slow inventory and re-engaging lapsed customers.
  • 02Santé says 25% of a liquor store's goods take more than 12 months to turn a profit. That is the stock its merchandising agent is built to price and promote.
  • 03The sharper question for any liquor POS demo: which agent actions post automatically, like invoice-driven cost updates, and which wait for an owner's approval, like price cuts on slow movers.

Oct 8, 2026

Grocery Vision AI takes blame for network failures underneath

Grocery Vision AI takes blame for network failures underneath

Network issues can hurt customer experience by causing self-checkout lag and dropped camera feeds, which can frustrate customers.

  • 01Network instability can cause AI systems in grocery stores to perform poorly during peak hours.
  • 02Perceived Vision AI failures are often misattributed when the network underneath is the more likely cause.
  • 03Customer frustration can increase when self-checkout lanes experience delays or disruptions.

Oct 6, 2026

Explore More Retail Insights

Read more expert perspectives from across Retail.

Browse Retail Hub

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Retail and beyond.

Book a Demo

Or call us. No forms required. We pick up. 214-945-2512