Skip to content
MarketScale
‹ Back to IndustriesBusiness Services

How the Right Balance of Sales Channels Means Small Business Recovery

We are not yet living in Mark Zuckerberg’s metaverse, but the lines between brick & mortar and digital strategies are shrinking. Tyler Kern spoke with Laura Adams to gain perspective on how small businesses should seek investments and support to regrow their businesses, and what the right balance of digital sales channels vs. brick &…

This story was produced through MarketScale. See how Business Services teams put it to work with Executive Thought Leadership.

Share
How the Right Balance of Sales Channels Means Small Business Recovery

Get featured

Want to get featured in MarketScale Business Services?

Create a free MarketScale workspace and get your company's expertise featured across our Business Services coverage. No credit card, no demo required.

Request an invite

We are not yet living in Mark Zuckerberg’s metaverse, but the lines between brick & mortar and digital strategies are shrinking.

Tyler Kern spoke with Laura Adams to gain perspective on how small businesses should seek investments and support to regrow their businesses, and what the right balance of digital sales channels vs. brick & mortar sales should be to build omnichannel resiliency.

More Thoughts from Laura Adams

Most small businesses need business insurance for protection from various risks, such as auto accidents, bodily injury, property damage, and general liability. Without it, paying for any claims could result in devastating financial business losses.

But many small business owners don’t understand the protection or cost of coverage and may be woefully underinsured. Depending on their industry, number of employees, and property owned, they may need multiple types of business insurance.

Insurance companies that take an interest in connecting with and educating small business owners in authentic ways, stand the best chance of earning their business. There are many low-cost ways that insurers can provide valuable information through channels such as social media, email newsletters, and audio podcasts.

Building digital outreach can not only boost brand awareness, but also increase the likelihood of getting new customers who request insurance quotes. Creating engaging and informative content (such as online articles and videos) can ultimately improve search engine optimization (SEO), which allows in-market business owners to quickly find answers to questions and get requested policy quotes. 

For instance, many small businesses may be looking for information about the types of commercial insurance or what a commercial property policy covers. Insurers that show up in online search results and have accurate and helpful information for potential customers are the most likely to win their business. 

Laura Adams, MBA is a personal finance expert with USInsuranceAgents.com.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale

Facebook – facebook.com/marketscale

LinkedIn – linkedin.com/company/marketscale

Your experts belong here

Every story in MarketScale Business Services starts with a company putting its consultants, practice leads, and account teams on the record. Buyers are already reading this topic. The only question is whose experts they find.

Clients hire the firm whose thinking they have already read, which means fewer cold conversations for your partners.

Get your team featuredSee how it works15 minutes, straight to a calendar.

Follow Business Services Insights

Get new expert content in your inbox.

Business Services: are you visible to AI?

Before they reach out, Business Services buyers ask AI engines which vendors to trust. See how AI describes your company today, and where competitors show up instead.

Free workspace

You just read one Business Services expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your consultants, practice leads, and account teams into the articles, video, and social content Business Services buyers are searching for. Create a free workspace and see it with your own people. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Business Services Insights

CRO hiring accelerated in Q1 2026, according to LinkedIn

CRO hiring accelerated in Q1 2026, according to LinkedIn

LinkedIn’s Q1 2026 “CROs on the Move” review described a “significant acceleration” in Chief Revenue Officer appointments. CNBC’s Q1 Housing Market Survey said buyers were more concerned about the economy and mortgage rates than home prices, according to respondents.

  • 01LinkedIn described a “significant acceleration” in CRO appointments in Q1 2026.
  • 02CNBC’s Q1 Housing Market Survey said buyers were more concerned about the economy and mortgage rates than home prices, according to respondents.
  • 03For housing-adjacent sellers, a rate-driven pullback can freeze discretionary decisions, and if it persists it should change how pipeline risk is modelled, showing up first in late-stage conversion and forecast accuracy.

Sep 5, 2026

Apollo’s €3bn Bayer deal shows ‘non-control’ financing is spreading to operators

Apollo’s €3bn Bayer deal shows ‘non-control’ financing is spreading to operators

Apollo-managed funds committed €3 billion to a Bayer entity holding its LARC business, with Bayer keeping majority ownership and operational control. CNBC and Reuters reporting suggests the same “non-control capital” structure is moving into AI compute financing and corporate balance-sheet needs. For operators, the change shows up in supplier funding, contract terms, and who holds approval rights on expansion plans.

  • 01Minority, non-controlling capital is becoming a mainstream option for funding ring-fenced businesses without changing who runs operations, as shown by Apollo’s €3bn Bayer structure (Reuters).
  • 02Large AI compute buildouts are now being packaged as financing problems at the same scale as marquee M&A, with CNBC citing a $35bn Broadcom-related financing led by Apollo.
  • 03If a critical supplier's expansion is funded by private credit or minority structured equity, procurement teams should review change-of-control, assignment, and audit clauses and expect added constraints and diligence, even when day-to-day operations stay put.

Sep 5, 2026

The Early Scale: CNBC reports OpenAI's 'Astra' model highlights AI's potential, and risks.

The Early Scale: CNBC reports OpenAI's 'Astra' model highlights AI's potential, and risks.

AI is no longer just a futuristic concept; it's shaping today's business landscapes across industries. From supply chain innovations to digital infrastructure demands, AI technologies are reshaping strategies and decision-making processes. As the momentum builds, companies must now navigate not only technological adoption but also strategic planning and operational execution to leverage AI fully.

  • 01Implement robust AI governance frameworks and security protocols as models like OpenAI's Astra grow more sophisticated
  • 02Plan for longer AI deployment cycles and extended lead times due to supply constraints and infrastructure bottlenecks
  • 03Revise logistics contracts to accommodate volatile fuel costs following Europe's diesel premium surge past $100 per barrel

Sep 5, 2026

Explore More Business Services Insights

Read more expert perspectives from across Business Services.

Browse Business Services Hub

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Business Services and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512