Skip to content
MarketScale
‹ Back to IndustriesRetail

Why the True Winners of This Holiday Season Are the Consumers

Online sales were up in 2022, and this year the United States broke sales records for both Black Friday and Cyber Monday. Consumers are continuing to spend and buy despite the coming recession that many experts are warning of. Lisa Miller believes that the true winners of this holiday season are the consumers who are…

This story was produced through MarketScale. See how Retail teams put it to work with Sales Enablement.

Share

Online sales were up in 2022, and this year the United States broke sales records for both Black Friday and Cyber Monday. Consumers are continuing to spend and buy despite the coming recession that many experts are warning of.

Lisa Miller believes that the true winners of this holiday season are the consumers who are taking advantage of the increased inventory and opportunities this year:

“So let’s take a quick look at how the Cyber Monday and Black Friday results panned out. The first thing is there were definitely records set both in-store and online this holiday season. So far from an in-store perspective, the traffic was actually up over 17%. So the unleashing of that pent-up holiday demand definitely came through.

Online sales were up to 9 billion, and that was up actually two points versus the prior year. So there’s definitely joy in the air this holiday season as consumers are trying to get back to some sort of normalcy. So when you say who’s the winner this holiday season, who are the winners and losers? The consumer is the winner this year, and the reason is that the opportunity to get back out shopping is such a fun holiday tradition for many consumers.

The inventory levels are better. The shipping concerns from last year are definitely seeming to be resolved. So at the end of the day, I think the consumer is the winner and we could all use a little bit of joy in our lives this year.”

Retail: are you visible to AI?

Before they reach out, Retail buyers ask AI engines which vendors to trust. See how AI describes your company today, and where competitors show up instead.

Free workspace

You just read one Retail expert. Imagine publishing your whole team.

This article was produced through MarketScale. Create a free workspace and turn your own team's Retail expertise into the articles, video, and social content B2B marketing buyers in your industry are searching for. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Retail Insights

AI-influenced retail ecommerce is on track to reshape how enterprise merchandisers plan and buy

AI-influenced retail ecommerce is on track to reshape how enterprise merchandisers plan and buy

AI is transitioning from a support role to a key player in driving online retail sales, affecting staffing, sourcing, and forecasting strategies for enterprise merchandisers. This shift presents significant changes in the retail industry, especially regarding how businesses plan and execute purchasing strategies. Retailers must adapt to AI-influenced models to remain competitive.

  • 01AI is becoming a direct driver of online retail sales.
  • 02Retail enterprise merchandisers must adapt planning and buying strategies to incorporate AI advancements.
  • 03The impact of AI on staffing, sourcing, and forecasting is reshaping retail ecommerce.

Aug 5, 2026

Instacart's Arpalus acquisition puts computer vision at the center of AI-driven grocery retail

Instacart's Arpalus acquisition puts computer vision at the center of AI-driven grocery retail

Instacart has acquired the computer vision company Arpalus, highlighting the growing importance of AI-driven solutions in the grocery retail industry. This acquisition underscores a shift in how grocery operators are integrating technology to optimize operations and consumer experiences.

  • 01Instacart's acquisition of Arpalus signals a focus on AI-driven solutions in grocery retail.
  • 02Computer vision is increasingly central to the evolution of retail ecommerce.
  • 03Grocery operators are rethinking their technology investments and deployments.

Aug 5, 2026

Global ecommerce is projected to hit $6.56 trillion in 2025, and retailers are racing to close the AI readiness gap

Global ecommerce is projected to hit $6.56 trillion in 2025, and retailers are racing to close the AI readiness gap

Global ecommerce is expected to reach $6.56 trillion by 2025, though retailers face challenges in AI readiness. These challenges include technological limitations, lack of skilled personnel, and financial constraints. Addressing these issues is crucial for retailers to fully capitalize on projected ecommerce growth.

  • 01Global ecommerce is projected to reach $6.56 trillion by 2025.
  • 02Retailers face significant barriers in AI readiness, including technological limitations, lack of skilled personnel, and financial constraints.
  • 03Improving AI readiness is essential for retailers to capitalize on ecommerce growth opportunities.

Aug 2, 2026

Explore More Retail Insights

Read more expert perspectives from across Retail.

Browse Retail Hub

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Retail and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512