Go Back

Designed for retail leaders, Retail Refined dives deep into exploring the future of the consumer and in-store experiences. Challenging the norm, host Melissa Gonzalez investigates what will define the next decade of retail, disruption that lies ahead and the key factors influencing change through curated conversations with some of the biggest names in retail and retail technology.

MarketScale

Retail

The Impact of Wellness in Retail Experiences

Melissa Gonzalez
July 17, 2023
Dawn Clark
Melissa Gonzalez
Osean Studios
retail experiences
+more

 

In the latest episode of Retail Refined, host Melissa Gonzalez converses with Dawn Clark, Co-Founder of Osean Studios, a design strategist, and retail design expert. The spotlight of the conversation is the impact of wellness in retail experiences, delving into Clark’s professional journey that spans eminent brands like Nordstrom, Saks Fifth Avenue, Nike, Amazon, and more. During their conversation, they discuss the importance of human-centric design and the need to prioritize the experience of both customers and employees in the physical space of a store. With a particular focus on the evolution of consumer behaviors, the narrative underscores the strategic role of wellness in creating positive, engaging, and memorable retail experiences.

About Dawn

Dawn Clark is a design strategist and architect with deep experience and knowledge of global brands and retail design. She has worked worldwide with iconic brands, including Harrods, Saks Fifth Avenue, Nike, Harvey Nichols, Nordstrom, Amazon, SOGO, Seibu, and Starbucks. Most recently, as Director of Design and Construction for Amazon, Clark led the store product design team, UX design and research, brand design, visual merchandising, and store development for the new Amazon Style Store Concept. Before that, Clark was SVP of Design and Construction for Nordstrom, where she led the design, construction, and visual merchandising for all stores, including the NYC flagship. As VP of Design for Starbucks, Clark led the design of global concepts and development of all international stores across 60 countries.

Recent Episodes

youth
View episode

Fashion, Identity, and Digital Life Collide: Why Brands Must Listen, Collaborate, and Co-Create With the Next Generation of Youth

As the lines blur between fashion, identity, and digital life, brands are racing to understand how today’s youth are reshaping culture and commerce. Pacsun’s new Youth Report 2025, produced in partnership with GlobalData, offers one of the most detailed portraits yet of Gen Z and Gen Alpha—two generations united by self-expression but divided by…

consumer brands
View episode

Consumer Brand Growth Formula: Value Proposition, Platform Strategy, and Wellness Integration

Building consumer brands today requires more than clever marketing; it demands brand trust. Consumers want proof that products work, delivered at prices that feel accessible. That shift has raised the bar for founders, especially as 86% of consumers say authenticity influences which brands they support—with Gen Z placing even greater emphasis on it. Credibility…

heritage brand
View episode

Scaling A Heritage Brand: Bringing a Local Lens to Growth Strategy

Retail is evolving at a lightning pace, with consumer expectations higher and more informed than ever before. Deloitte research shows that 80 percent of consumers prefer brands that offer personalized experiences, with those customers spending up to 50 percent more. For heritage retailers, this shift presents both opportunity and challenge: how do you honor local…

Launch Your Branded Show Today

Engage your audience with original, industry-specific content.

Book a Demo Talk to an Expert