How Tecsys is Innovating to Meet Consumer Demands

Tecsys provides supply chain management solutions to assist businesses in managing their operations in a way that is streamlined and effective. These solutions encompass a range of services, such as warehouse management systems, transportation management systems, order management systems, and supply chain analytics. Their cloud-based platform is both scalable and flexible, catering to businesses of all sizes. But what are some of the biggest challenges retail and logistics companies face when managing their supply chains, and how does Tecsys help address them?

On today’s episode of the What Just Happened, host Christine Russo speaks with Guy Courtin, Vice President of Industry and Advanced Technology, Tecsys Inc, to talk about the ways Tecsys’ supply chain analytics solutions provide businesses with valuable insights into their operations, and how those insights can be used to drive improvements and savings.

Courtin’s core advice: we think of retail from the Supply chain moving to the consumers. One way it does this is by offering a suite of solutions that enable retailers to manage their inventory and orders more efficiently, regardless of the channel the customer uses to make a purchase. This enables them to fulfill orders more efficiently and offer customers a more seamless and personalized shopping experience.

“We are doing a lot of work in automation and robotics, but how do we bring some of our partners in when those discussions are out there?” said Courtin. “I’m not buying robotics, and I don’t want to be a hardware company. I want to be able to bring solutions to the table on my platform.”

Courtin and Russo also discussed…

The innovations Tecsys has been leading and driving

The new things put in place for this innovation in retail

How does Tecsys ensure that its cloud-based supply chain management platform is scalable and secure for businesses of all sizes?

Courtin continued “We’ve got a lot of very good solutions that we can bundle together to this platform, and let’s talk about what it is from the retailer’s perspective that is the biggest challenge today in potentially tomorrow.”

Guy Courtin is a seasoned supply chain expert with decades of experience in the technology and supply chain space. Currently serving as Tecsys’ vice president of industry and advanced technology, Guy holds an MBA in Management from the Olin Graduate School of Business, a Master’s in International Relations from Loyola University Chicago, and a bachelor’s degree in Political Science from the College of the Holy Cross.

Follow us on social media for the latest updates in B2B!

Image

Latest

continuous improvement in education
Continuous Improvement in Education: If You Want Different Outcomes, Change the System
February 24, 2026

School systems across the country are under mounting pressure to improve student outcomes while navigating shifting standards, staffing shortages, and rising expectations around accountability. Yet many reform efforts fall short because they are fragmented and short-term. According to Learning Forward’s Standards for Professional Learning, sustained and job-embedded professional learning is linked to improved educator…

Read More
growing with sales
Get Vertical! Growing with Sales for Success
February 24, 2026

Buying behavior has shifted dramatically. Today’s B2B customers do most of their research before ever speaking with a salesperson. In fact, 61% of B2B buyers say they prefer a rep-free buying experience, according to a 2025 Gartner survey. At the same time, U.S. retail e-commerce sales exceeded $1.192 trillion in 2024. Growth still depends…

Read More
All Blacks
Standards, Identity, and Legacy: Leadership Lessons from the All Blacks and Other Elite Teams with James Kerr
February 23, 2026

Dynasties are rare. Most teams rise, win for a season, and fade. A superstar retires. A coach leaves. The chemistry shifts. What once felt inevitable suddenly looks fragile. Sustained excellence is far harder than a single championship run — it requires standards that survive ego, systems that outlast individuals, and a culture strong enough to…

Read More
governance
Exploring the Intersection of Board Governance, Community Engagement and Creativity with Ann Margolin
February 23, 2026

Behind every city vote, hospital budget or zoning decision is a leader navigating tough, often conflicting priorities. Right now, public leaders are operating in an environment of rising healthcare costs, workforce shortages and heightened community expectations—especially within safety-net systems that collectively provide billions in uncompensated care each year. The stakes are real—they affect patients…

Read More