A Virtual Receptionist Making A Real World Difference with Mike Yoder of WinTech

 

Is the first impression a company makes actually the most important? What about everything else that happens immediately after that introduction? And what if that interaction took out the human element? On today’s podcast, our host had a chat with Mike Yoder, the Co-founder and CEO for WinTech. They discussed the realities of virtual receptionists, the psychological challenge of implementing an electronic receptionist versus having a traditional human in that role, and the ways that security verification technologies could change the approach in the future.

“It goes beyond, sort of, being that gatekeeper,” Yoder said. “It now becomes more of that AI, where it’s providing information sort of flawlessly, without the user required to do a lot of search and queries to get that information out.”

For the latest news, videos, and podcasts in the Software & Electronics Industry, be sure to subscribe to our industry publication.

Follow us on social media for the latest updates in B2B!
Twitter – @TechMKSL
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

workforce
How McDonald’s and Skilltrade Are Transforming Workforce Education for America’s Frontline Employees
October 9, 2025

Work is changing fast. Automation and artificial intelligence aren’t just reshaping how we work—they’re redefining who gets access to opportunity in the first place. With frontline workers making up a significant share of the American workforce—and one in eight Americans having worked at McDonald’s—the discussion about education, skills, and upward mobility feels more urgent than…

Read More
Career
How to Build a Purpose-Driven Career in the Age of AI and Acceleration
October 9, 2025

In a world reshaped by AI, global connectivity, and relentless technological advancement, the pace of disruption has never been greater. Careers are being reinvented as industries transform, and individuals everywhere are being challenged to find meaning, adaptability, and creativity in their professional paths. According to Deloitte’s 2024 Gen Z and Millennial Survey, 86% of…

Read More
youth
Fashion, Identity, and Digital Life Collide: Why Brands Must Listen, Collaborate, and Co-Create With the Next Generation of Youth
October 8, 2025

As the lines blur between fashion, identity, and digital life, brands are racing to understand how today’s youth are reshaping culture and commerce. Pacsun’s new Youth Report 2025, produced in partnership with GlobalData, offers one of the most detailed portraits yet of Gen Z and Gen Alpha—two generations united by self-expression but divided by…

Read More
talent
Grow Your Own Talent: How McDonald’s and Skilltrade Are Building a Culture of Lifelong Learning
October 7, 2025

The world of work is changing faster than ever. Automation is reshaping jobs, new technologies are rewriting what “qualified” means, and a new generation of workers is redefining what they expect from employers. From fast food to healthcare, companies are realizing they can’t just hire talent — they have to build it. They’re starting to…

Read More