AMAG Technology, an Allied Universal Company, is a market leader in Physical Access Control, Identity Management and integrated security solutions. AMAG delivers a powerful, unified and open security platform that empowers businesses to effectively secure their facilities, meet compliance and have peace of mind.
At AMAG Technology, a customer-first mindset drives every interaction and decision.
Customer Service Manager Aimee Walsh shares how she leads with honesty, responsiveness, and trust—treating each customer interaction as a reflection of herself. Her approach reinforces AMAG’s belief that strong relationships, built on transparency and genuine support, are key to long-term success.
Public safety shouldn’t be a waiting game. In this episode of Innovation Obsessed, Shawn Yujuico Fontenot, Head of Global Marketing, joins Andre McGregor—former Special Forces FBI agent, who served as a cyber-trained agent, part of the first National Security Cyber Squad and founder of ForceMetrics—explore what proactive policing looks like in practice, and what…
In today’s rapidly evolving business landscape, B2B customers expect more than just reliable services—they want proactive partners who deliver personalized value. A Deloitte study found that 62% of B2B customers made additional purchases after a positive customer service experience, underscoring how deeply customer satisfaction influences growth and retention. For security firms, this reinforces…
Despite growing gender diversity in many industries, the security field continues to be largely male-dominated. However, that landscape is evolving as more women in security step into leadership roles, challenge long-standing norms, and contribute to a more inclusive culture. Through mentorship, development programs, and increased visibility, this shift is not only empowering individuals but…