AMAG Leads with a Customer-First Mindset from Manufacturing to Tech Support

Public safety shouldn’t be a waiting game. In this episode of Innovation Obsessed, Shawn Yujuico Fontenot, Head of Global Marketing, joins Andre McGregor—former Special Forces FBI agent, who served as a cyber-trained agent, part of the first National Security Cyber Squad and founder of ForceMetrics—explore what proactive policing looks like in practice, and what…

 In today’s rapidly evolving business landscape, B2B customers expect more than just reliable services—they want proactive partners who deliver personalized value. A Deloitte study found that 62% of B2B customers made additional purchases after a positive customer service experience, underscoring how deeply customer satisfaction influences growth and retention. For security firms, this reinforces…

Despite growing gender diversity in many industries, the security field continues to be largely male-dominated. However, that landscape is evolving as more women in security step into leadership roles, challenge long-standing norms, and contribute to a more inclusive culture. Through mentorship, development programs, and increased visibility, this shift is not only empowering individuals but…