Skip to content
‹ Back to IndustriesSoftware & Technology

Cutting-Edge Order Fulfilment Technology to Enhance Retail Customer Experience

Position Imaging has developed an innovative order fulfilment technology aimed at streamlining retail pickups through its BOPIS solution. This system integrates with POS systems to manage order preparation, simplifying the process for both staff and customers. The technology aims to enhance customer experience by reducing wait times and facilitating smooth pickups.

This story was produced through MarketScale. See how Software & Technology teams put it to work with Executive Thought Leadership.

Promoted content from Position Imaging on MarketScale.

By Software And Technology · · Customer ExperienceLiisa WalshPos SystemsPosition Imaging
Share

Key takeaways

01

Position Imaging's BOPIS solution streamlines retail pickups.

02

The system integrates with POS systems for efficient management.

03

The aim is to improve customer experience by reducing wait times.

Free workspace

Turn your Software & Technology expertise into content.

Record interviews, organize footage, and write with AI on a free trial of the MarketScale platform for qualifying companies. No demo required, no credit card.

Try it Free

Liisa Walsh, the Director of Product Management at Position Imaging showcases an innovative order fulfilment technology designed to streamline retail pickups. Dubbed “BOPIS solution,” this system integrates seamlessly with point-of-sale (POS) systems, allowing for efficient order preparation and management by staff, referred to as “kickers.” Upon completion, orders are signed into the system, scanned, and customers are notified via text message that their purchase is ready for pickup. Customers can then collect their orders effortlessly by scanning a QR code, which notifies the system of the pickup. This technology, explained by Walsh, aims to enhance the customer experience by reducing wait times and simplifying the pickup process, marking a significant advancement in retail operations.

Video TranscriptExpand ↓

This is Tim. This is a tracking company, and what we're showing is a bogus fusion. So it uses pick tonight for a customer's self serve pickers. So what I'm gonna show you here is that we've already just in you with a focus for the POS system since the orders are now within the system. So what I'm gonna show you is what it does happens when you are a kicker, a staff member, getting the order ready. So now once I pick my order, I'm ready to go, I have an order number attached to this. We're gonna do sign into the system and deliver into the system. We're gonna scan the order. Understand. And now I'm gonna use a tag to carry. It's raised heat. Once it's there? And then you just keep that for everywhere you're done. And while she stands, now what my system does is send notifications out to the customer. So you're gonna the tax part of me. So now when they get that, the customers can come in on their home and pick up through the same systems. So what we're gonna do is we'll go ahead and gather this. So we wanna get the latest one in here. Okay. So you get a simple text message and we're gonna expand this. And now I'm gonna act as the pass So I'm gonna walk up to the system, and we're gonna scan if you are This is the physical package that's picked up. And then what happens is that that immediately lights the clip. The customer can go right to this truck. Pick it up, and they're done. They can now leave. That was extremely

Part of this channel

Position Imaging

News, updates, and expert insights from Position Imaging.

Visit the channel

Your experts belong here

Every story in MarketScale Software & Technology starts with a company putting its solutions engineers, product teams, and customer engineers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Buyers ask AI engines who to consider, and published expert answers are what those engines cite.

Book DemoSee how it works15 minutes, straight to a calendar.

About the author

SA
Software And Technology
B2B Weekly

The week in Software & Technology, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Software & Technology: are you visible to AI?

Before they reach out, Software & Technology buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free Trial

You just read one Software & Technology expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your solutions engineers, product teams, and customer engineers into the articles, video, and social content Software & Technology buyers are searching for. Start a free trial and see it with your own people. For qualifying companies, no credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What your free trial includes

Hands-on access to the MarketScale platform
Media requests to your crowd, remote recording, AI writing tools
No demo required. No credit card.
For qualifying companies. Company confirmation required.

More Software & Technology Insights

Zoom's 2030 growth target rests on customers buying more than meetings

Zoom's 2030 growth target rests on customers buying more than meetings

Zoom Communications gave its first time-bound long-range target at Zoomtopia 2026: 6% to 8% revenue growth in fiscal 2030. The target includes double-digit growth in enterprise revenue. Phone reaches only 29% of Meetings enterprise accounts today.

  • 01Zoom Phone sits in 29% of Zoom's enterprise Meetings accounts, and the fiscal 2030 growth plan reads largely as a bet on the other 71%.
  • 02Customers on three or more Zoom products had 43% lower dollar churn than customers on one or two, which Zoom cited as support for its land-and-expand strategy.
  • 03Zoom's non-current remaining performance obligations rose 25%, which Chang tied to larger, longer-term and multi-product platform agreements. For buyers weighing Phone or Contact Center, contract length is worth a close look.

Oct 27, 2026

Anthropic just filed to go public with $16.3 billion in six-month revenue

Anthropic just filed to go public with $16.3 billion in six-month revenue

Anthropic filed its S-1 on October 26 to list Class A shares on Nasdaq under the ticker ANT. The filing reports about $16.3 billion in revenue for the first half of 2026 and an $80.7 billion net loss. Share count and price range are not yet set. The same day, four financial firms announced $63 billion to lease Broadcom chips to the company.

  • 01First-half 2026 revenue was about $16.3 billion, against $4.6 billion for all of 2025, per Yahoo Finance's read of the filing.
  • 02The net loss for the half was $80.7 billion, while second-quarter operating income was $974 million.
  • 03Some insiders can trade on the first day, with more than 20 unlock windows over about a year.

Oct 27, 2026

Uber cut 3,300 jobs in September. Now it is giving 30,000 employees ChatGPT

Uber cut 3,300 jobs in September. Now it is giving 30,000 employees ChatGPT

Uber deployed ChatGPT Work to more than 30,000 employees seven weeks after cutting about 3,300 jobs (10% of corporate staff). The company framed layoffs as organizational restructuring, while the rollout expands a pilot that embedded AI engineers with teams to automate pieces of their work.

  • 01Uber expanded ChatGPT Work from a 1,000-person pilot to over 30,000 employees across operations, finance, marketing, and product teams.
  • 02During the pilot, 80% of early adopters were non-engineers, and AI pods of 30 engineers paired with teams to automate work such as analyzing operational data, localizing training materials, and building dashboards.
  • 03Uber’s rollout shows AI deployments can go beyond licenses: curated integrations, embedded technical support, an internal skills library, and plans to measure adoption and outcomes.

Oct 23, 2026

Explore More Software & Technology Insights

Read more expert perspectives from across Software & Technology.

Browse Software & Technology Hub

About the Expert

SA
Software And Technology

Director of Product Management at Position Imaging

Liisa Walsh is the Director of Product Management at Position Imaging. She focuses on developing innovative solutions to enhance retail operations. Her expertise lies in integrating technology with retail environments to improve efficiency and customer experience.

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Software & Technology and beyond.

Book a Demo

Or call us. No forms required. We pick up. 214-945-2512