Skip to content
MarketScale
‹ Back to IndustriesSoftware & Technology

Cutting-Edge Order Fulfilment Technology to Enhance Retail Customer Experience

Position Imaging has developed an innovative order fulfilment technology aimed at streamlining retail pickups through its BOPIS solution. This system integrates with POS systems to manage order preparation, simplifying the process for both staff and customers. The technology aims to enhance customer experience by reducing wait times and facilitating smooth pickups.

This story was produced through MarketScale. See how Software & Technology teams put it to work with Executive Thought Leadership.

Promoted content from Position Imaging on MarketScale.

By Software And Technology · Customer ExperienceLiisa WalshPos SystemsPosition Imaging
Share

Key takeaways

01

Position Imaging's BOPIS solution streamlines retail pickups.

02

The system integrates with POS systems for efficient management.

03

The aim is to improve customer experience by reducing wait times.

Get featured

Want MarketScale to feature Software & Technology?

Book a 15-minute demo and we'll map your Software & Technology expertise to the content buyers are searching for.

Book a demo

Liisa Walsh, the Director of Product Management at Position Imaging showcases an innovative order fulfilment technology designed to streamline retail pickups. Dubbed “BOPIS solution,” this system integrates seamlessly with point-of-sale (POS) systems, allowing for efficient order preparation and management by staff, referred to as “kickers.” Upon completion, orders are signed into the system, scanned, and customers are notified via text message that their purchase is ready for pickup. Customers can then collect their orders effortlessly by scanning a QR code, which notifies the system of the pickup. This technology, explained by Walsh, aims to enhance the customer experience by reducing wait times and simplifying the pickup process, marking a significant advancement in retail operations.

Video TranscriptExpand ↓

This is Tim. This is a tracking company, and what we're showing is a bogus fusion. So it uses pick tonight for a customer's self serve pickers. So what I'm gonna show you here is that we've already just in you with a focus for the POS system since the orders are now within the system. So what I'm gonna show you is what it does happens when you are a kicker, a staff member, getting the order ready. So now once I pick my order, I'm ready to go, I have an order number attached to this. We're gonna do sign into the system and deliver into the system. We're gonna scan the order. Understand. And now I'm gonna use a tag to carry. It's raised heat. Once it's there? And then you just keep that for everywhere you're done. And while she stands, now what my system does is send notifications out to the customer. So you're gonna the tax part of me. So now when they get that, the customers can come in on their home and pick up through the same systems. So what we're gonna do is we'll go ahead and gather this. So we wanna get the latest one in here. Okay. So you get a simple text message and we're gonna expand this. And now I'm gonna act as the pass So I'm gonna walk up to the system, and we're gonna scan if you are This is the physical package that's picked up. And then what happens is that that immediately lights the clip. The customer can go right to this truck. Pick it up, and they're done. They can now leave. That was extremely

Part of this channel

Position Imaging

News, updates, and expert insights from Position Imaging.

Visit the channel

Your experts belong here

Every story in MarketScale Software & Technology starts with a company putting its solutions engineers, product teams, and customer engineers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Buyers ask AI engines who to consider, and published expert answers are what those engines cite.

Get your team featuredSee how it works15 minutes, straight to a calendar.

About the author

SA
Software And Technology

Follow Software & Technology Insights

Get new expert content in your inbox.

Software & Technology: are you visible to AI?

Before they reach out, Software & Technology buyers ask AI engines which vendors to trust. See how AI describes your company today, and where competitors show up instead.

Free workspace

You just read one Software & Technology expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your solutions engineers, product teams, and customer engineers into the articles, video, and social content Software & Technology buyers are searching for. Create a free workspace and see it with your own people. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Software & Technology Insights

Enterprises are ditching frontier AI models for open-source alternatives to protect proprietary data

Enterprises are ditching frontier AI models for open-source alternatives to protect proprietary data

Enterprises are increasingly opting for open-source AI models over proprietary frontier AI models to safeguard their sensitive data. According to Futuriom's analysis of over 200 enterprise AI case studies, the combination of proprietary data with open-source models is more effective than relying on commercial off-the-shelf AI models. Companies prioritize these open models to enhance their data security while leveraging AI advancements.

  • 01Enterprises favor open-source AI models to better protect proprietary data.
  • 02Futuriom's study of 200 AI case studies indicates proprietary data and open models are more effective than commercial AI models.
  • 03Using open-source models allows companies to maintain stronger control over data security.

Aug 18, 2026

U.S. B2B tech spending hit $35.3 billion in the first half of 2026, and the second half looks different

U.S. B2B tech spending hit $35.3 billion in the first half of 2026, and the second half looks different

U.S. B2B tech spending reached $35.3 billion in the first half of 2026, marking a 10% year-over-year increase. However, growth is expected to slow to 6% in the second half as pricing dynamics change and sales teams adjust their go-to-market strategies.

  • 01U.S. B2B tech spending increased to $35.3 billion in the first half of 2026.
  • 02The growth rate is expected to slow to 6% in the second half of 2026.
  • 03Market changes are prompting teams to rethink their go-to-market strategies.

Aug 18, 2026

Fiserv and Stuut bring agentic AI to enterprise receivables, targeting $2B in collected B2B invoices

Fiserv and Stuut bring agentic AI to enterprise receivables, targeting $2B in collected B2B invoices

Fiserv's Commerce Hub and SnapPay are integrating Stuut's AI agent to enhance the automation of their order-to-cash workflow. The AI agent has already processed over $2 billion in B2B invoices, demonstrating its capabilities in enterprise receivables. This integration aims to streamline and improve efficiency in invoice collections.

  • 01Stuut's AI agent has processed over $2 billion in B2B invoices, showcasing its effectiveness.
  • 02The integration aims to automate and enhance the order-to-cash workflow for enterprises.
  • 03Fiserv's partnership with Stuut involves their Commerce Hub and SnapPay platforms.

Aug 18, 2026

Explore More Software & Technology Insights

Read more expert perspectives from across Software & Technology.

Browse Software & Technology Hub

About the Expert

SA
Software And Technology

Director of Product Management at Position Imaging

Liisa Walsh is the Director of Product Management at Position Imaging. She focuses on developing innovative solutions to enhance retail operations. Her expertise lies in integrating technology with retail environments to improve efficiency and customer experience.

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Software & Technology and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512