Skip to content
MarketScale
‹ Back to IndustriesSoftware & Technology

How Can Critical Infrastructure Facilities Become Cyber-Resilient

Critical infrastructure facilities can become cyber-resilient by adopting a 'defense in depth' strategy that includes multiple layers of security. Experts Luke Fox and Dr. Robin Berthier discuss the increasing risks posed by modern connectivity, particularly in utility markets, and emphasize the importance of building systems with the expectation of cyber-attacks. Ensuring visibility and updating network components are key steps towards achieving cyber resiliency.

This story was produced through MarketScale. See how Software & Technology teams put it to work with Executive Thought Leadership.

By Luke Fox · Cyber ResilienceCybersecurityLuke FoxLuke Fox Podcast
Share
How Can Critical Infrastructure Facilities Become Cyber-Resilient

Key takeaways

01

Critical infrastructure facilities should adopt multiple layers of security to become cyber-resilient.

02

Modern connectivity and IoT in utility markets increase the risk of cyber-attacks and require a new approach to cybersecurity.

03

Achieving cyber resiliency requires visibility, updating network components, and applying the principle of least privilege for applications.

Get featured

Want to get featured in MarketScale Software & Technology?

Create a free MarketScale workspace and get your company's expertise featured across our Software & Technology coverage. No credit card, no demo required.

Start free

Bringing together leaders, lawmakers and lawbreakers. Host Luke Fox explores how innovations in business and technology are redefining our trust in security measures.

Trusting a technology network is fundamental for modern business, but what happens when trust is broken because of cyber-attacks? The Trust Revolution topics the shortcomings of cybersecurity and how to close the gap. Host Luke Fox welcomed Dr. Robin Berthier, a pioneer in the field and CEO of Network Perception, a provider of corporate compliance and cybersecurity monitoring solutions for utility companies.

Berthier explained the new challenges for the utility market. “Utilities have modernized and that connectivity, especially around equipment and IoT, increase the risk for disruption and attacks.”

Berthier and Fox discussed a recent compromise to a water treatment plant. A weak cybersecurity network allowed for penetration. The attackers changed the setting of chemicals. Fortunately, the facility prevented the chemicals from going into the water supply, which could have been poisonous.

How can utilities protect against this? Berthier recommends “defense in depth or multiple layers of security.” He also cautions that companies need to change the way they think about cybersecurity. They should focus on when not if an attack occurs.

“It’s impossible to keep everything outside of the perimeter, so design a system with this in mind. Software vulnerabilities are only growing. There were 6000 in 2016 and 18,000 in 2020.”

The position Berthier urges is cyber resiliency. To achieve this, he said, “Visibility is key. Know what you have in your network and keep it up to date. Also, follow the principle of least privilege for applications.”

Cybersecurity is also a concern for more than just IT. It requires a robust compliance program, redundancy to ensure business continuity, and diversity of tools. For this to work harmoniously, teams across many departments are imperative.

While cybersecurity is becoming more complex, Berthier pointed out that simplicity and usability still matter. Balancing them with visibility, resiliency, and compliance will be the future of a cybersecurity framework.

Catch Up On Previous Episodes of The Trust Revolution!

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale

Facebook – facebook.com/marketscale

LinkedIn – linkedin.com/company/marketscale

Your experts belong here

Every story in MarketScale Software & Technology starts with a company putting its solutions engineers, product teams, and customer engineers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Buyers ask AI engines who to consider, and published expert answers are what those engines cite.

Get your team featuredSee how it works15 minutes, straight to a calendar.

About the author

LF
Luke Fox

Follow Software & Technology Insights

Get new expert content in your inbox.

Software & Technology: are you visible to AI?

Before they reach out, Software & Technology buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free plan

You just read one Software & Technology expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your solutions engineers, product teams, and customer engineers into the articles, video, and social content Software & Technology buyers are searching for. Create a free workspace and see it with your own people. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale workspace, up to 10 people
One professional video edit a month for qualifying companies
Media requests to your crowd, remote recording, AI writing tools
$0, no credit card, nothing that expires

More Software & Technology Insights

Fifth Third, Priority and CSI deals put a premium on payments built into software

Fifth Third, Priority and CSI deals put a premium on payments built into software

Fifth Third led a strategic investment in Payload, Priority Commerce agreed to acquire IntelliPay, and CSI acquired Qolo in a series of summer transactions, PYMNTS reported. Together, the deals point to buyers valuing payments technology already integrated into the software customers use, not just standalone processing capacity. For operators, that means the entity holding payment data can change hands without the front-end software changing.

  • 01BCG puts software providers with integrated payments at 36% of small and midsize business acquiring revenue in 2024, heading to 45% by 2028, a benchmark for where merchant payment spend is shifting.
  • 02Finance and IT leaders at firms running property, practice management or utility billing software should check who actually owns the payment module in their contract, because that is the asset being bought.

Sep 19, 2026

System integrators decide whether factory tech pays off, Smart Industry argues

System integrators decide whether factory tech pays off, Smart Industry argues

Smart Industry's Sept. 9, 2026 piece argues plant technology creates no business value until system integrators fit it into existing operations and workflows. Its summer coverage on upskilling, institutional knowledge and a Deloitte and Manufacturing Institute technician report points the same way. The payoff sits in the integration budget.

  • 01Smart Industry's framing moves the buying question from which platform to license to who integrates it and how that engagement is scoped, which puts the system integrator line item at the center of the return rather than in implementation overhead.
  • 02Gartner figures cited by Quality Magazine show 24% of industrial enterprises using IoT have implemented digital twins and 42% plan to, suggesting most IoT-using plants still have digital twin integration work ahead.
  • 03The Deloitte and Manufacturing Institute report, as covered by Smart Industry, says AI can embed skills into workflows to address technician demand; the sharper question for a plant manager is whether that changes headcount or changes what each technician can cover.

Sep 18, 2026

ChatGPT test ads can invite users to chat with brands like Wayfair

ChatGPT test ads can invite users to chat with brands like Wayfair

OpenAI is now running ChatGPT ads that invite users to open a chat with the advertiser, with Wayfair among the first brands spotted using the format, Ad Age reports. Advertisers still receive only aggregated impressions and clicks. For retailers, the media buy now comes with a conversation to staff, while OpenAI's Plus, Pro, Business and Enterprise tiers stay ad-free.

  • 01Conversational ads, as the Wayfair format implies, shift a media buy into a staffing/automation question: something on the retailer’s side has to answer shoppers.
  • 02Advertisers get aggregated impressions and clicks only; the conversational intent that triggered the ad stays inside OpenAI, so attribution will be coarser than keyword-level search data.
  • 03Ads run only on ChatGPT's free and $8 Go tiers. Plus, Pro, Business and Enterprise plans are excluded, so licensed company workspaces should not see them if that policy holds.

Sep 18, 2026

Explore More Software & Technology Insights

Read more expert perspectives from across Software & Technology.

Browse Software & Technology Hub

About the Experts

LF
Luke Fox

Luke Fox is the host of 'The Trust Revolution,' where he explores innovations in business and technology that redefine trust in security measures.

DR
Dr. Robin Berthier

CEO

Network Perception

Dr. Robin Berthier is a pioneer in corporate compliance and cybersecurity monitoring solutions for utility companies.

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Software & Technology and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512