With no court hearings, few press conferences and hardly any live events, the spring was a tough time for the stenography industry.
The COVID-19 pandemic forced many local officials to order lockdowns as they looked to prevent the spread of the virus, but that meant a shock to the system for stenographers.
“It was a tough time, and some tough decisions needed to be made. I think my guiding principle was primarily based on the fact that I believe this was a short-term issue, not something that would go on for years, so I don’t want to do anything that would make long-term changes,” Dutta said.
While there initially were work reductions, the company avoided layoffs thanks to the entire group being willing to make small sacrifice. Now, with the European market coming back strong and even some U.S. markets beginning to reopen, Dutta’s strategy of buckling down for a few months is set to pay off with things beginning to trend upward once again.
“We are looking to innovate through new products, diverse products and new technologies so that we can enable the legal industry to capture, manage and distribute accurate verbatim record,” he said. “That’s our mission. That’s our vision, and we have to continue to do everything and execute in the new normal to make that commission and vision a reality.”