Intelligent Audio Is Redefining Security—Are You Listening?

 

In the world of security technology, vision has long taken precedence—cameras, analytics, and access control have dominated the conversation. But what if we’ve been underestimating our oldest, most human sense of communication: voice? The rise of intelligent audio in security systems marks a turning point in how we protect spaces and people, shifting from passive observation to active interaction. Unlike video alone, audio can provide critical context, immediate deterrence, and real-time communication that enhances both situational awareness and response times.

This isn’t just about adding microphones to cameras. It’s about integrating advanced, real-time audio analytics capabilities like gunshot detection, aggression recognition, and clear voice communication even in chaotic environments. As threats become more dynamic and environments more complex, relying solely on visual inputs falls short. Intelligent audio fills the gap, offering a richer, more responsive layer of security.

The growing focus on voice technology isn’t accidental—it’s the result of years of industry effort and innovation. One of the voices leading this charge is Dan Rothrock, President of the Americas at Zenitel, who has championed audio as a core component of security strategy. In a special episode of AMAG Asks Experts, Dan joins host Kyle Gordon for a dive into how audio is reshaping the security landscape.

Recent Episodes

Generative AI has moved past being a shiny demo and into the messy reality of enterprise operations—where data lives in different systems, customers expect instant answers, and security teams (rightfully) say “prove it.” In energy services specifically, even small efficiency gains matter: many retail energy providers operate on thin margins, and operational blind spots—billing…

Energy billing is one of those things most people only think about when something goes wrong—an unusually high charge, a missing bill, a surprise shutoff notice, or a rate plan that suddenly doesn’t make sense. With smart meters, more complex pricing options, and different rules in regulated vs. deregulated markets, even a small breakdown…

CG Infinity’s Salesforce Practice is built on deep, day-to-day engagement with the organizations it serves. Rather than operating as an external vendor, the team embeds itself with clients—working closely, consistently, and collaboratively—so decisions are informed by real context, trust, and shared accountability. This approach ensures Salesforce solutions are shaped not just by requirements, but…