Remotely Access Your Serial & USB Industrial Device from Anywhere Using RLConnect24



Out in the field, it can be hard to connect to remote devices, especially because of the complications that go into it. But it doesn’t have to be a problem if you have the right software that is easy to use and quick to solve the problem at hand. And it’s a solution that Red Lion has at the ready.

Host of The Lion’s Den, Tyler Kern, sat down with Red Lion’s Technical Business Development Manager, Barry Turner, to talk about their RLDialUp software for connecting to your remote devices without any unwarranted hassle or issues.

Turner acknowledged that the major problem with getting remote access software to work properly involves configuration changes. “One of the biggest problems is getting access and making configuration changes via serial or USB connection,” said Turner. Explaining further, he said “If it’s in the field, and you need to get access to it serially, but you need to get access to it over the Internet, well, you have to convert the serial communication to IP…to traverse the Internet.” Needless to say, connecting to a remote system or device out in the field can be a complicated endeavor.

While Turner says that “serial communication doesn’t typically do that without some special technology,” the good news is that Red Lion does have that technology. “You’d be able to use our RLDialUp VPN client software, and then click a button to connect you to the USB or the serial interface of the remote site.” Best of all, Turner is open to answering questions by email via And of course, he also recommends visiting for more info.

For More In This Series

Follow us on social media for the latest updates in B2B!


Ensuring the Success
Boon Edam, Ensuring the Success of Our Customers
June 9, 2023

Boon Edam is a subsidiary of a Dutch company that builds architectural revolving doors and security entrance solutions for various industries. They prioritize consultation, custom fabrication, and quality control throughout the production process, as well as ongoing technical support and preventative maintenance after installation. The result is a personalized, high-quality solution for any building entrance […]

Read More
Security Solution
Providing a Complete Security Solution from Beginning to End
June 9, 2023

Boon Edam provides a complete solution for customers, from product to support after installation. The outside sales team listens to customer needs and an entire team works to see the project through production and installation. High-quality equipment is used to produce the best possible product. Service and maintenance are provided post-installation, and Boon Edam strives […]

Read More
Security Revolving Doors
Unmatched Quality and Customization: Boon Edam Leading the Way in Security Revolving Doors
June 9, 2023

At the Boon Edam factory in North Carolina, TorLok security revolving doors are built to order using state-of-the-art tools. Parts are fabricated in-house from raw materials for quality control and cost savings. Each door undergoes careful assembly and quality checks before being shipped out with hardware and installation documents. Discover the craftsmanship behind Boon Edam’s […]

Read More