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Remotely Access Your Serial & USB Industrial Device from Anywhere Using RLConnect24

Barry Turner from Red Lion discusses the challenges and solutions for connecting to remote devices using RLConnect24. He highlights the RLDialUp software, which simplifies the process of accessing devices via serial or USB connections. The software allows for secure internet connectivity to remote industrial devices.

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Remotely Access Your Serial & USB Industrial Device from Anywhere Using RLConnect24

Key takeaways

01

Use Red Lion's RLDialUp to seamlessly connect to remote industrial devices via USB or serial connections.

02

Configuration changes are a major barrier in remote access, but specialized software can facilitate seamless connectivity.

03

Red Lion provides technology to convert serial communication to IP for remote device access over the Internet.

Out in the field, it can be hard to connect to remote devices, especially because of the complications that go into it. But it doesn’t have to be a problem if you have the right software that is easy to use and quick to solve the problem at hand. And it’s a solution that Red Lion has at the ready.

Host of The Lion’s Den, Tyler Kern, sat down with Red Lion’s Technical Business Development Manager, Barry Turner, to talk about their RLDialUp software for connecting to your remote devices without any unwarranted hassle or issues.

Turner acknowledged that the major problem with getting remote access software to work properly involves configuration changes. “One of the biggest problems is getting access and making configuration changes via serial or USB connection,” said Turner. Explaining further, he said “If it’s in the field, and you need to get access to it serially, but you need to get access to it over the Internet, well, you have to convert the serial communication to IP…to traverse the Internet.” Needless to say, connecting to a remote system or device out in the field can be a complicated endeavor.

While Turner says that “serial communication doesn’t typically do that without some special technology,” the good news is that Red Lion does have that technology. “You’d be able to use our RLDialUp VPN client software, and then click a button to connect you to the USB or the serial interface of the remote site.” Best of all, Turner is open to answering questions by email via barry.turner@redlion.net. And of course, he also recommends visiting RedLion.net for more info.

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Barry Turner

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About the Expert

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Barry Turner

Technical Business Development Manager at Red Lion

Barry Turner is the Technical Business Development Manager at Red Lion. He specializes in developing software solutions for accessing remote devices. Turner provides insights on the RLDialUp software for seamless remote connectivity.

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