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Position Imaging

Position Imaging® is enabling a new age of logistics efficiency. Using advanced tracking technologies created by the company, movement, and delivery of goods and/or packages can be transformed with complete visibility throughout the logistics chain.

Position Imaging

Business Services

Revolutionizing Retail: The iPickup Point System Enhances the Returns Process

MarketScale
February 7, 2024
ECommerce
Position Imaging
retail industry
self-service
+more

 

The iPickup Point system from Position Imaging is revolutionizing the e-commerce returns process by offering a seamless self-service solution. Customers begin by submitting an online return form and receiving a QR code, which they scan at the iPickup Point kiosk in-store. They then attach an “iClip” to their returned item and place it on a smart shelf, where the return is instantly recognized and processed. This innovative approach simplifies returns, offering instant exchanges, in-store credits, or refunds, marking a significant leap toward enhancing customer satisfaction in the retail industry.

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