The Global BOPIS Market

 
Buy Online, Pick Up In Store, or BOPIS, is a retail revolution sweeping across the U.S., underscoring a key trend in consumer habits. With shoppers having spent over $95 billion via BOPIS in 2022, it’s clear this is not just a minor blip on the retail radar. What’s even more striking is that this only amounts to 9% of all e-commerce sales, indicating massive growth potential. The global BOPIS market, in fact, is expected to surge past $700 billion by 2027.

Driving Efficiency: The Power of Technology

Given that the U.S. represents the largest pickup economy worldwide, it’s evident that retailers need cutting-edge tools and technology to streamline and enhance the in-store pickup experience. As of today, two-thirds of all U.S. retail chains offer click-and-collect services, reflecting the increasing demand for the fusion of online convenience and traditional in-store collection.

Shaping the Future: Innovative Solutions by Position Imaging

That’s where Companies like Position Imaging come in. With a catalogue of pioneering products in development, their solutions aim to create a frictionless, self-service-based BOPIS experience for U.S. consumers. The end goal is clear – decrease customer wait times, seamlessly integrate with retailers’ point-of-sale and order management systems and, consequently, create a smoother, more efficient purchase journey for customers.

Conclusion: Embrace the BOPIS Revolution

In an age where retail competition is fierce, embracing BOPIS not only aligns retailers with current consumer trends but also prepares them for the future. As we inch closer to 2027, the question that begs to be asked is not whether BOPIS will become the norm, but rather, who will lead in delivering the premium, friction-free BOPIS experience that consumers demand.

Recent Episodes

Generative AI has moved past being a shiny demo and into the messy reality of enterprise operations—where data lives in different systems, customers expect instant answers, and security teams (rightfully) say “prove it.” In energy services specifically, even small efficiency gains matter: many retail energy providers operate on thin margins, and operational blind spots—billing…

Energy billing is one of those things most people only think about when something goes wrong—an unusually high charge, a missing bill, a surprise shutoff notice, or a rate plan that suddenly doesn’t make sense. With smart meters, more complex pricing options, and different rules in regulated vs. deregulated markets, even a small breakdown…

CG Infinity’s Salesforce Practice is built on deep, day-to-day engagement with the organizations it serves. Rather than operating as an external vendor, the team embeds itself with clients—working closely, consistently, and collaboratively—so decisions are informed by real context, trust, and shared accountability. This approach ensures Salesforce solutions are shaped not just by requirements, but…