The Latest Trends in Prop-Tech

Property technology, or prop-tech for short, is a holistic approach to the way people research, rent, buy, sell and manage a property. Matthew Knoff, VP, Service & Fulfillment at Position Imaging, is an entrepreneur in the prop-tech space.

He provided host James Kent with his thoughts on the evolution of prop-tech and some of the challenges in its adoption, as well as a peek at what the future holds.

The most interesting thing Knoff finds about prop-tech is its ability to span across multiple industries and unite them through a technology platform that allows people to do many things within a building. These things include managing rent roles, building access, package delivery, elevator system integration and the platforms that go with these processes.

While prop-tech is not new, Knoff said it is a transformative evolution and one that’s now encouraged property owners and managers to recognize its benefits.

“Historically, property owners and property managers are notoriously slow to adopt technology,” Knoff said. “Explaining and educating them on how technology could allow them to improve the tenant experience and improve the amenities of the building, lease out more buildings, market their buildings and enhance their portfolio; it was a long road.”

Knoff’s company, Position Imaging, focuses on package delivery and logistics services, and many exciting innovations are happening there in the prop-tech space. With the onset of COVID, Knoff said the increase of package delivery to buildings in office, residential and retail is akin to an avalanche.

This new situation can be a crisis for property managers to control, and that is where technology comes into play.

“What Position Imaging has done, and is doing, is we’ve created a proprietary, artificial intelligence, computer vision-based product,” Knoff said. This product allows couriers to arrive at a building, scan in a package, assign it to a resident, and put it in a package room – then, the resident gets a notification on their device or an email and, utilizing a QR code at the package room, picks up their package. It’s a streamlined, frictionless experience.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

CG Infinity
How CG Infinity Brings Cross-Functional Teams Together to Deliver High-Impact Outcomes
February 1, 2026

CG Infinity’s Salesforce Practice is built around helping organizations move forward together, especially when initiatives span multiple teams with different priorities. The focus is on alignment—bringing the right stakeholders into the conversation early and ensuring decisions are made collaboratively so solutions serve the whole organization, not just one function. That capability is reflected in a…

Read More
Salesforce
When Building Beats Buying: A Smarter Approach to Salesforce Decisions at CG Infinity
February 1, 2026

Salesforce offers a broad ecosystem of tools and integrations, giving organizations flexibility but also introducing constant decisions about when to buy, build, or customize. The strongest strategies apply discipline to those choices, ensuring specific requirements are met without adding unnecessary cost or complexity. That balance is a hallmark of how Mike Reeves, Vice President…

Read More
business
How Thoughtful Experience Design Leads to Better Business Outcomes
February 1, 2026

Salesforce gives organizations the ability to automate marketing, personalize outreach, and manage leads at scale—but those benefits only materialize when complex capabilities are implemented cohesively. Through its Salesforce Practice, CG Infinity brings together Marketing Cloud capabilities—including Email Studio, Automation Studio, and Journey Builder—alongside dynamic content, Cloud Pages, and third-party lead integrations. By designing these…

Read More
client
One Team, Shared Goals: Inside CG Infinity’s Client Philosophy
January 31, 2026

Successful Salesforce initiatives rely on alignment as much as technology. When partners stay focused on delivery rather than shared priorities, projects risk meeting technical requirements without achieving real business success. The strongest outcomes come from teams that treat client priorities as the foundation for every decision. That mindset defines how Meagan Diegelman, Principal at…

Read More