Skip to content
MarketScale
‹ Back to Industries

Sports & Entertainment

Job Training and Recruiting in the Era of Technology

As Chief Learning Officer and co-founder of Inspiration Sports Business Institute, Bill Guertin is responsible for the content of ISBI 360, an online resource that is standardizing and automating the training, onboarding, and ongoing recruitment of sales and service reps in sports and entertainment. Mr. Guertin had the opportunity to talk to Market Scale about…

This story was produced through MarketScale. See how Sports & Entertainment teams put it to work with Events & Onsite Capture.

Share
Job Training and Recruiting in the Era of Technology

As Chief Learning Officer and co-founder of Inspiration Sports Business Institute, Bill Guertin is responsible for the content of ISBI 360, an online resource that is standardizing and automating the training, onboarding, and ongoing recruitment of sales and service reps in sports and entertainment. Mr. Guertin had the opportunity to talk to Market Scale about the current state of the training and recruiting industry as well as what he foresees in the upcoming years.

His company, The 800-Pound Gorilla, Inc. , has been active in sales training and consulting for over 100 professional sports teams throughout North America and Mexico for the past 12 years. With that experience, Mr.

Guertin has found electronic training and recruiting methods valuable for a number of reasons. Less cost coupled with more revenue is the biggest advantage: it’s simply cheaper to train and recruit online. The software benefits the consumer as well, enabling a more flexible training schedule and larger outreach for potential recruits.

Guertin argues, “Online education is not an anomaly anymore; it has become THE worldwide standard for the highest quality education available to the masses in an affordable way. ISBI 360 has created the standard of excellence in the online space for sales teams in sports and entertainment, allowing individuals to maximize their sales results and see massive returns on their investment.” As a twice-published author in the field of sales and service, Mr. Guertin knows firsthand the importance of providing education through accessible platforms.

He goes on to explain his vision of the future of online job training: “Education shouldn’t be a once-a-year thing; the most forward-thinking companies on the planet invest in their people 12 months out of the year, and those who thrive in the future will look at ongoing people development as a necessity for their brand and their bottom lines.”

The company has set its sights solely on innovation in the future, which is an accurate reflection of another web-based service industry. “We will continue to grow and evolve into other related spaces with industry experts on specific topics in the coming months…We’ll be adding expert content from industry icons in the world of sponsorship sales, social media, and many other disciplines as well,” Guertin says.

New to MarketScale?

MarketScale is the platform Sports & Entertainment companies use to turn their own experts into content like this. Want the short overview?

Free workspace

You just read one expert. Imagine publishing your whole team.

This article was produced through MarketScale. Create a free workspace and turn your own team's expertise into articles, video, and social posts. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Sports & Entertainment Insights

Building Stadium Experiences for Everyone

Building Stadium Experiences for Everyone

At InfoComm 2026 in Las Vegas, Josh Barney, CEO of SEAT, discussed the evolving nature of stadium experiences. He emphasized the shift from sports-centric design to creating multi-purpose venues. This transformation aims to enhance audience engagement and cater to diverse entertainment demands.

  • 01Stadiums are evolving from sports-centric designs to multi-purpose venues.
  • 02Audience engagement is a key focus in modern stadium development.
  • 03The shift is influenced by a need to cater to diverse entertainment preferences.

Jun 26, 2026

USA’s perfect World Cup start and the business case behind the hype

USA’s perfect World Cup start and the business case behind the hype

The US Men's National Team achieved a perfect start by winning its first two matches in the 2026 World Cup as one of its co-hosts. This success has significant implications for sponsorship opportunities, hospitality sectors, and B2B demand in the sports-entertainment industry.

  • 01USMNT's perfect start in the 2026 World Cup.
  • 02Positive impact on sponsorship opportunities.
  • 03Increased B2B demand in sports-entertainment.

Jun 19, 2026

As World Cup arrives in the US, creator-access clauses reshape broadcast rights deals

As World Cup arrives in the US, creator-access clauses reshape broadcast rights deals

FIFA's broadcast strategy for the 2026 World Cup in the United States, Canada, and Mexico represents the most structurally complex rights package in the tournament's history. Deals now span over 220 territories, include a live-streaming partnership with YouTube, and formally embed creator access into rights frameworks for the first time. Meanwhile, Fox Sports' legacy deal — secured in 2015 for $485 million — has become what Observer describes as the broadcast bargain of the century, setting up dramatically higher price expectations in the next rights cycle.

  • 01FIFA secured broadcast agreements in over 220 territories, with a Dallas-based International Broadcast Centre distributing roughly 8,000 hours of additional non-live content, according to FIFA.
  • 02Fox Sports pays $485 million for US rights to a tournament Observer estimates is worth more than three times that figure — making it likely the last major sports broadcast deal secured at a deep discount.
  • 03FIFA's first-ever global creator programme and a preferred-platform deal with YouTube — allowing broadcasters to stream the first 10 minutes of every match plus select full games — mark a structural shift in how rights are packaged.

Jun 17, 2026

Explore More Sports & Entertainment Insights

Read more expert perspectives from across Sports & Entertainment.

Browse Sports & Entertainment Hub