Skip to content
‹ Back to IndustriesSports & Entertainment

Job Training and Recruiting in the Era of Technology

As Chief Learning Officer and co-founder of Inspiration Sports Business Institute, Bill Guertin is responsible for the content of ISBI 360, an online resource that is standardizing and automating the training, onboarding, and ongoing recruitment of sales and service reps in sports and entertainment. Mr. Guertin had the opportunity to talk to Market Scale about…

This story was produced through MarketScale. See how Sports & Entertainment teams put it to work with Events & Onsite Capture.

·
Share
Job Training and Recruiting in the Era of Technology

Free workspace

Turn your Sports & Entertainment expertise into content.

Record interviews, organize footage, and write with AI on a free trial of the MarketScale platform for qualifying companies. No demo required, no credit card.

Try it Free

As Chief Learning Officer and co-founder of Inspiration Sports Business Institute, Bill Guertin is responsible for the content of ISBI 360, an online resource that is standardizing and automating the training, onboarding, and ongoing recruitment of sales and service reps in sports and entertainment. Mr. Guertin had the opportunity to talk to Market Scale about the current state of the training and recruiting industry as well as what he foresees in the upcoming years.

His company, The 800-Pound Gorilla, Inc. , has been active in sales training and consulting for over 100 professional sports teams throughout North America and Mexico for the past 12 years. With that experience, Mr.

Guertin has found electronic training and recruiting methods valuable for a number of reasons. Less cost coupled with more revenue is the biggest advantage: it’s simply cheaper to train and recruit online. The software benefits the consumer as well, enabling a more flexible training schedule and larger outreach for potential recruits.

Guertin argues, “Online education is not an anomaly anymore; it has become THE worldwide standard for the highest quality education available to the masses in an affordable way. ISBI 360 has created the standard of excellence in the online space for sales teams in sports and entertainment, allowing individuals to maximize their sales results and see massive returns on their investment.” As a twice-published author in the field of sales and service, Mr. Guertin knows firsthand the importance of providing education through accessible platforms.

He goes on to explain his vision of the future of online job training: “Education shouldn’t be a once-a-year thing; the most forward-thinking companies on the planet invest in their people 12 months out of the year, and those who thrive in the future will look at ongoing people development as a necessity for their brand and their bottom lines.”

The company has set its sights solely on innovation in the future, which is an accurate reflection of another web-based service industry. “We will continue to grow and evolve into other related spaces with industry experts on specific topics in the coming months…We’ll be adding expert content from industry icons in the world of sponsorship sales, social media, and many other disciplines as well,” Guertin says.

Your experts belong here

Every story in MarketScale Sports & Entertainment starts with a company putting its venue operators, production crews, and partnership teams on the record. Buyers are already reading this topic. The only question is whose experts they find.

Rights holders and partners back the operators they know, and coverage is how they get to know yours.

Book DemoSee how it works15 minutes, straight to a calendar.
B2B Weekly

The week in Sports & Entertainment, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Sports & Entertainment: are you visible to AI?

Before they reach out, Sports & Entertainment buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free Trial

You just read one Sports & Entertainment expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your venue operators, production crews, and partnership teams into the articles, video, and social content Sports & Entertainment buyers are searching for. Start a free trial and see it with your own people. For qualifying companies, no credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What your free trial includes

Hands-on access to the MarketScale platform
Media requests to your crowd, remote recording, AI writing tools
No demo required. No credit card.
For qualifying companies. Company confirmation required.

More Sports & Entertainment Insights

USA Network lands all three race days of the Horse Racing League's 2027 debut

USA Network lands all three race days of the Horse Racing League's 2027 debut

USA Network will air all three Horse Racing League race days live in 2027, at Gulfstream Park, Keeneland and Santa Anita Park. Agency Elevate, the league's exclusive partner, sells ticketing, hospitality and sponsorship.

  • 01The 2027 Horse Racing League season is three race days, from March 13 to May 15, which suggests every year-one sponsorship and broadcast bet rides on a short window.
  • 02Commercial access runs through two outside partners: USA Network carries all three race days live, and Elevate holds exclusive ticketing, hospitality and sponsorship sales.
  • 03The calendar is the signal to watch: the league plans to grow to six race days, which would double the dates brands and tracks can plan around.

Nov 10, 2026

Skydance plans an HBO Max and Paramount+ bundle for early 2027

Skydance plans an HBO Max and Paramount+ bundle for early 2027

Skydance plans to launch a bundle of Paramount+ and HBO Max in early 2027, according to its first earnings report since completing its acquisition of Warner Bros. Discovery. CEO David Ellison said the company has an ambitious target to converge the two services onto one tech stack in roughly a year. Bundle pricing has not been announced.

  • 01Skydance plans a Paramount+ and HBO Max bundle in early 2027 as a first step toward unifying the two services.
  • 02Ellison said the company has an ambitious target to converge Paramount+ and HBO Max in roughly a year, after moving Pluto TV onto the Paramount+ platform took about 18 months.
  • 03Skydance expects at least $6 billion in run-rate synergies within three years, including at least $1.4 billion from technology.

Nov 10, 2026

MyVenue says its Lambeau Field POS rollout handled more than 100,000 transactions

MyVenue says its Lambeau Field POS rollout handled more than 100,000 transactions

MyVenue says its POS deployment at Lambeau Field facilitated over 100,000 food and beverage transactions at multiple Packers games. The figure covers several games and does not include a per-game or per-channel split.

  • 01The headline numbers raise a narrower question: whether self-service carried peak concession surges, but MyVenue did not publish per-game or per-channel splits.
  • 02Across the Lambeau and Halo examples, the story suggests some venue buyers weigh vendor count alongside device features.

Nov 10, 2026

Explore More Sports & Entertainment Insights

Read more expert perspectives from across Sports & Entertainment.

Browse Sports & Entertainment Hub

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Sports & Entertainment and beyond.

Book a Demo

Or call us. No forms required. We pick up. 214-945-2512