Will D2C Be A Persistent Strategy in the Fitness Industry?

 

Key Points:

  • With mobile app and digital communication channels, the fitness industry extended their membership reach outside of just the facility to patrons who may not feel comfortable returning to an in-person health club.
  • Body Kore was able to increase its D2C sale percentage to 30% during the COVID-19 pandemic.
  • Fitness On Demand built brand awareness by offering its virtual workouts for use in gym facilities or in the comfort of a user’s home through its mobile & web applications.

Commentary:

VersatilIty is something that can benefit brands during unexpected industry-wide disruptions, whether that’s the ability to quickly shift gears when times get tough, or provide the same quality experience in multiple ways for varying demographics. For the past year and a half, that versatility has been needed in the fitness industry, and virtual workout solutions company Fitness on Demand is no stranger to building versatility into its business model. MarketScale spoke with Armin Krienke, the company’s Director of Business Development, at IRHSA 2021 on how they have been able to utilize their product with gym facilities to help keep clients engaged, even clients who may not feel comfortable going back to the facility. MarketScale also spoke with Body Kore’s President Leo Chang, a fitness equipment vendor, who also adjusted to disruptions by leaning more on D2C sales during the pandemic instead of on B2B sales.

More Stories From IHRSA 2021:

Putting the Member First: Devising New Strategies for Health Clubs to Thrive

Trade Shows Are Back, and That Means Quality Connections for Fitness Vendors

 

Follow us on social media for the latest updates in B2B!

Image

Latest

Higher Education
From Measuring Memory to Measuring Thinking: How Simulation-Based Learning Could Reshape Higher Education
June 15, 2026

As artificial intelligence continues reshaping the workforce, higher education faces growing pressure to demonstrate its value beyond content mastery. According to the World Economic Forum’s Future of Jobs Report, employers expect 39% of workers’ core skills to change or become outdated by 2030, while 69% identify analytical thinking as the most essential workforce skill. As…

Read More
safer HVAC chemicals
The Future of the Trades Depends on Mentorship and Industry Veterans Passing Down the Craft
June 15, 2026

Across the United States, industries are grappling with a skilled labor shortage. According to industry research, millions of trade jobs are expected to go unfilled in the coming years as experienced workers retire faster than new ones enter the field. At the same time, trade school enrollment has steadily increased. The conversation around skilled trades—once…

Read More
outlet
From Power Shopping to Place-Making: Tanger’s Stephen Yalof on the New Outlet Experience
June 15, 2026

For decades, the outlet trip had a familiar rhythm: get in the car, drive beyond the city, hunt for deals and come home with bags full of discounted finds. But that old model is giving way to something more layered. As retailers reinvest in store experiences to give consumers more reasons to visit, outlet…

Read More
career
How Relationships Build a Career, Deepen Service and Define Purpose
June 10, 2026

In a workplace still shaped by hybrid schedules, remote communication and shifting expectations around professional growth, relationships have become more than a soft skill — they are a career advantage. Gallup’s latest workplace reporting shows that global employee engagement has fallen to 20%, reflecting a broader challenge for organizations trying to keep people connected,…

Read More